Customer Service First Aid
Resume:
PATRICIA RUSSELL
CONTACT
Gilbert, AZ 85295
***********.****@*****.***
PROFILE
Energetic, detailed oriented, excellent customer service and great
relationship skills. Have great technical interpersonal communication
Proficient in Microsoft suite and a fast study with computer programs
as well as operations and problem solving.
KEY SKILLS
Strong Organizational abilities
Resourceful with time management
Diverse qualifications
Excellent Driver
CPR and First Aid Certified
INTERESTS
Theatrical Entertainment
Art/Drawing
Travel
Cuisine
EDUCATION
BA IN EXERCISE SCIENCE
TRENTON STATE COLLEGE
May 1997
EXPERIENCE
CONTRACT DRIVER APRIL 2024 – PRESENT
Hopskip Drive – Phoenix, AZ
Transporting of Children of different ages back and forth to school, as
well as work programs.
DRIVING CONTRACTOR JUNE 2021 – PRESENT
Uber LLC - Mesa, Az
Passenger Transportation
Food and product delivery
AIRCRAFT LOAD AGENT JAN 2021 – JUNE 2021
Unifi Aviation Services - Louisville, Ky
Knowledge of proper ramp usage, safety, security, and lead by
example.
Supervise and coordinate the activities of ground crew in
loading, securing, and staging aircraft cargo and baggage.
also ensure baggage is protected against weather, loss, theft
and damage.
Service the aircraft, assisting with pushback and towing.
Operate, drive, and provide training on motorized equipment such as
belt loaders, air start unit, tugs, bag carts, lavatory carts and
de-icing units.
Perform interior and exterior security searches.
CARGO AGENT/MAIL LEAD SEPT 2019 – DEC 2020
DGS Global Services * Jacksonville, Fl
Oversee the sorting and organizing of outgoing mail brought from
the post office.
Ensured timelines and accuracy of sorting mail by flights are met.
Ensure that all mail and cargo are taking to ramp for upload in a
timely manner.
Assign tasks for each shift.
Record scanners info to mail manifest log, upload each scanner to
postal service website
Book mail on assigned flight number to generate an airway bill that is
used to track shipments.
Consign in postal service airway bill numbers to each flight.
Manage all coordination of incoming and outgoing shipments of
cargo through Delta airline and tracking companies.
Ensure that shipments once picked up, paperwork is completed and
collection of all fees, prepare, and verify customs release of freight.
I received in cargo and/or mail into computer system to track and
deliver out of system once the item(s) is picked up or dropped off by
customers.
Separate incoming mail from arriving flights and scan and upload to
to US Postal Service trucks.
RAMP AGENT OCTOBER 2018 – MARCH 2019
Dgs Global Services – Jacksonville, FL
Sort all bags coming into Delta bag room
Break ride aircraft to remote areas
Place chocks and cones around aircraft for safety
Deliver passenger bags to claim area
Operate ground support equipment such as tugs, belt loader,
Pushback and various other equipment.
BAGGAGE HANDLING BELT SYSTEM SPECIALIST
Prime Flight Aviation – Jacksonville, FL
Demonstrated proficiency in belt system programming and clearing
Od all blockage that affects the system.
I ensured all baggage’s are screened, process through system and
transferred to correct airline baggage area.
Train new employees in system operation and how to maneuver
through system.
Contact this candidate