Shop Foreman Final Assembly

TREVOR WILLIARD

Herndon, PA *****

570-***-**** - ***********@*****.*** - WWW: Bold Profile

PROFESSIONAL SUMMARY

Accomplished Shop Foreman at Cleveland Brothers Equipment, adept in final assembly processes and fostering worksite safety. Leveraged expertise to enhance team performance, resulting in elevated service standards and customer satisfaction. Skilled in vehicle operations and promoting a culture of safety, achieved through effective leadership and hands-on training.

SKILLS

Final assembly processes Vehicle operations

Worksite safety

WORK HISTORY

12/2021 to 05/2024 Blaster in Training /General Laborer Pennex Powder Company – Kulpmont, PA

Help blaster in charge with the use of various types of explosive products in different work sites and situations. take inventory of products and fill in as a mechanic. Monitored equipment performance, performing routine maintenance tasks to ensure optimal functionality throughout the project duration. Maintained compliance requirements, work instructions and program procedures to promote safety.

Educated personnel on safe handling and use of explosives, avoiding injuries. Loaded, unloaded, and moved material to and from storage and production areas. Assisted team members with tasks that require group effort. Mentored new employees by providing guidance on safety and proper techniques. Worked alongside team to accomplish work goals according to schedule. 01/2018 to 12/2021 Shop Foreman

Stone Valley Seeders – Dalmatia, PA

Manage the repair pick up and delivery of various types of lawn equipment and create work orders and customer billing. help customers with the purchase of new equipment. look up and order parts for over the counter sales and shop work. Used hand and power tools, equipment, and instruments accurately. Verified safe and proper operation of wide range of power tools, equipment and instruments.

Reduced machine downtime by performing regular maintenance checks and addressing issues promptly.

Addressed customer concerns in a timely manner, upholding the company''s reputation for excellent customer service.

Troubleshot equipment to reduce service calls and downtime. Oversaw loading and unloading of packages in warehouse. 04/2013 to 10/2015 Mechanic Shop Foreman

Kenworth Thermoking Of Pa – Shartlesville, PA

Collaborated with management to develop short-term and long-range plans for shop improvements, resulting in increased revenue growth. Achieved high customer satisfaction ratings by ensuring quality workmanship on all repairs and maintenance tasks.

Managed warranty claims efficiently by liaising with manufacturers directly which led to quicker resolution times.

Created custom preventative maintenance programs tailored to individual client needs, resulting in fewer unexpected breakdowns.

Developed strong relationships with customers through excellent service delivery and consistent follow-ups after service completion. 07/1996 to 04/2011 Shop Foreman

Cleveland Brothers Equipment – Harrisburg, PA

Managed a crew of seven mechanics. Diagnose and repair all models of caterpillar truck engines. Made customer estimates and repair bills. Look up and order parts for shop repairs and over the counter sales.

Used hand and power tools, equipment, and instruments accurately. Oversaw maintenance and repair of shop equipment.

Trained and coached employees to improve performance and skills. Verified safe and proper operation of wide range of power tools, equipment and instruments.

Directed daily operations of team of [Number] technicians and shop professionals. Conducted thorough inspections of completed work, ensuring all projects met or exceeded company and client expectations before final delivery. Maintained open lines of communication with upper management regarding shop updates, challenges faced, and potential opportunities for growth or improvement. Reduced machine downtime by performing regular maintenance checks and addressing issues promptly.

Addressed customer concerns in a timely manner, upholding the company''s reputation for excellent customer service.

Ensured high-quality workmanship by closely monitoring team performance and providing constructive feedback.

Provided training, coaching and support of staff members, resulting in elevated individual performance to boosted service standards. Managed a team of skilled technicians, fostering a positive work environment that encouraged professional growth and development.

Fostered a strong team dynamic by promoting trust, open communication, and collaborative problem solving among team members.

EDUCATION

06/1996 Associate of Applied Science: Diesel Technology Pennsylvania College of Technology - Williamsport, PA Caterpillar p.a.r. certification

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