Pharmacy Technician Guest Service
Resume:
Tiffany Cerminara
Kenosha, WI *****
*****************@******.***
Work Experience
Guest Service Leader
Kwik Trip-Pleasant Prairie, WI
February 2023 to Present
Kitchen/Cook support
POS/ Customer Service
Stocking
Key Holder
Guest Service Leader/management
Inpatient Pharmacy Technician
Froedtert South-Pleasant Prairie, WI
April 2015 to February 2023
Inventory – Maintains accurate and appropriate inventories of medications and supplies Regulatory compliance – Maintains a safe and clean work area by complying with procedures, rules, and regulations
Communication and teamwork – Communicates with other caregivers and patients in an effective and positive manner
Delivers controlled substances and other medications to nursing units' automated medication dispensing cabinets (ADC)
Prepares medications and subsequently loads and unloads medication into ADC with appropriate bar code scanning
Supports the drug inventory process including rotation and restocking of drug dispensing areas with drugs and supplies needed to process patient medication orders Answers phones according to established phone etiquette and directs calls to the proper personnel Fills controlled substance orders and reconciles all discrepancies on a daily basis Prepares and packages chemotherapy medications and other medications requiring special handling for subsequent administration to patients under the supervision of the pharmacist Maintains all necessary paperwork, legal documents, and records for all medications, including chemotherapy prepared for administration
Senior Pharmacy Technician
Walgreens-Kenosha, WI
April 2002 to April 2015
• Preparing new prescription and refill requests for patients
• Dispensing medication to patients per the prescription, or provider’s orders
• Packing and labeling a prescribed medication
• Processing insurance claims
• Tracking inventory
• Filling automated dispensing machines
• Repackaging of bulk medications
Education
High school diploma
Bradford High School - Kenosha, WI
1995 to 1998
Skills
• Pharmacy Technician Experience (10+ years)
• HIPAA (10+ years)
• Medical Terminology (8 years)
• Phone Etiquette (10+ years)
• Compounding Medications (8 years)
• Cash Handling (10+ years)
• Epic
• Customer service
• Typing
• Guest Services
• Sales
• Retail management
• Supervising experience
• Cash handling
• POS
• Merchandising
• Hospital Experience
• Medical office experience
• Microsoft Excel
• Basic math
• Retail math
• Product demos
Certifications and Licenses
Pharmacy Technician License
CPR Certification
PTCB Certification
Pharmacy Technician Certification
Pharmacy Technician License
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