Cashier

Viktoriia Priadko

Jacksonville FL, *****

904-***-**** ************@*****.***

CLIENT SERVICE REPRESENTATIVE/OFFICE ADMINISTRATOR

ADMINISTRATIVE ASSISTANT/ FRONT DESK ADMIN

No sponsorship needed. Active 2-year work permit (from 03/2024).

Experienced Human Resources professional with extensive administrative and customer service experience. Strong teamwork and leadership qualities, able to solve complex issues. Supports, trains, and coaches employees using interpersonal and communication skills. Utilizes proficient office administrative skills including HR administration processes, documentation, and personnel records. Excellent computer skills in MS Office and database management.

Previous experience in office administration

Ability to prioritize and multitask

Strong attention to detail and problem solving skills

Strong organizational and planning skills in a fast-paced environment

Knowledge of office administrator responsibilities, systems and procedures

Proficiency in MS Office (MS Excel and MS Word, in particular), Google (calendar, drive, maps, etc)

Hands on experience with office machines (e.g. fax machines and printers)

Excellent time management skills and ability to multitask and prioritize work

A creative mind with an ability to suggest improvements

WORK EXPERIENCE

Human Resources Manager, PAS Ukraine, Ukraine 2019 – 2022

●Managed a private foreign enterprise, performed a full cycle of HR services from the launch of the plant of 9 employees to 350 active employees including payroll, accounting and inventories.

●Responsible for fair and equitable treatment of all employees.

●Created exceptional employee experiences that help attract and retain company employees.

●Helped build positive working relationships between employees and the HR department.

●Ability to supervise/train employees, organizing, prioritizing, and scheduling work assignments.

●Ensured employee development and performance management skills.

●Demonstrated communication, organizational and management skills.

●Continually measured and monitored the needs of its various customers.

●Draft correspondences and other formal documents

●Plan and schedule appointments and events

●Greet and assist onsite guests

●Answer inbound telephone calls

●Develop and implement organized filing systems

●Serve as the point person for office manager duties including: maintenance, mailing, supplies, equipment, bills, errands, shopping.

Human Resources Manager, Ligos Ltd, Ukraine 2015 - 2019

●Facilitated the administration of internal processes and system changes; researched needs and developed new and/or revised operating procedures to meet changing requirements.

●Administered HR-related documentation, such as contracts of employment.

●Ensured the relevant HR database is up to date, accurate and complies with legislation.

●Was the first point of contact for all HR-related queries.

●Maintained personnel records, managing HR documents (e.g. employment records and onboarding guides) and updating internal databases.

●Schedule meetings and appointments

●Maintain all office equipment and office space

●Ensure that all items are invoiced and paid on time

●Manage office General and Administrative budget, ensure accurate and timely reporting

●Address employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements)

●Travel to surrounding areas to provide company services

EDUCATION & CERTIFICATIONS

Labour and Commercial Law Diploma 2008

Ternopil Branch of Interregional Academy of Personnel Management, Ukraine

Engineering Degree, Land Management

State Technical University of Oil and Gas, Ukraine 2000

College of Statistics, Accountant 1998

Languages: Fluent in Ukrainian, Russian and currently enrolled in English as a Second Language skill program 5 level (low advanced, ESL).

Certificates Obtained in Canada 2023: Essential Service Excellence, Food Handler,Emotional Intelligence, Stress Management

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