Front Desk Data Entry

Courtney Gentry

Boise, ID ***** 208-***-**** ******************@*****.***

A housekeeping professional with 10 years outstanding customer service. Knowledge of data entry, front desk, supervising, residential and commercial cleaning, laundry service, catering, event planning, cooking and serving. Excellent communication skills, both written and verbal. Adaptable with strong problem solving, multitasking, time management and organizational abilities. Works well independently or as part of a team.

WORK EXPERIENCE

Housekeeping, Volunteer Assistant, Boise, ID 05/2021 - Present

Handled landscaping, wipe down tables, chairs, and other outdoor seating areas

Clean windows, keep sidewalks, patios, and entryways clear of debris

Collecting and disposing of outdoor trash and recycling

Skimming and cleaning outdoor pools

Assist in the setup and take-down of outdoor events and gatherings

Touch up paint, minor repairs, report larger issues to maintenance staff

Sweeping, mopping, dusting, and vacuuming different areas

Clean bathrooms and showers, change bed linens, remake beds

Wash, dry, and fold towels, linens, and other items

Housekeeping Supervisor, Residence Inn, Boise, ID 08/2017 – 03/2020

Supervised and coordinated the daily activities of the housekeeping team, ensuring efficient and effective execution of cleaning duties for guest rooms and public areas

Conducted daily inspections of guest rooms and common areas

Trained and supervised a team of 6 housekeeping staff

Coordinated with front desk and maintenance to address and resolve guest concerns promptly

Developed checklists, standard operating procedures for room preparation and cleaning

Performed thorough cleaning of guest rooms, including dusting, vacuuming, and sanitizing bathrooms

Replenished room supplies and amenities

Assisted in laundry operations, including washing, drying, and folding hotel linens

Received commendation for exceptional attention to detail and guest service

Housekeeping, The Cleaning Authority, Boise, ID 02/2019 – 03/2019

Swept, mopped, vacuumed, dusted, and washed floors, windows, and surfaces

Scrubbed and sanitized relevant areas, handled cleaning supplies and chemicals safely

Made beds, folded and ironed laundry

Followed verbal and written instructions, stand, sit, and stooped for extended periods, maintained a positive attitude

Maintained inventory of cleaning supplies and linens, promptly restocking as needed to ensure uninterrupted service delivery

Volunteer, Boise Rescue Mission, Women & Children's Ministry, Boise, ID

06/2014 – 08/2017

Served nutritious meals to individuals in need

Sorted donated items: clothing, household goods, helped to organize and distribute them effectively

Folded letters for mailings, assisted in fundraising and community outreach efforts

Cleaned restrooms, restocked toiletries

Assisted with banquets and fundraising events

EDUCATION

GED, College of Western Idaho, Boise, ID 2017

Contact this candidate