Project Management Manager
Resume:
CONTACT
**********.**@*****.***
Chicago, IL
https://www.linkedin.com/in/shah-
bano-wasim-a43948153/
EDUCATION
Bachelors of Arts
Psychology
University of Karachi
Masters of Arts
Psychology
University of Karachi
SKILLS
Project Management
Methodologies
Microsoft Office: Excel, PowerPoint,
Project Planner
Project Management tools
Critical Thinking
Problem Resolution
Team Management
Organization Skills
CERTIFICATIONS
Project Management Professional
PMI- 2021
Human Resource Management
Diploma Gao Tek Inc.- 2022
CAREER OBJECTIVE
Highly knowledgeable and skilled individual looking for entry level project management position through which to practice effective communication, efficient planning strategy and deliver exceptional projects to consumers WORK EXPERIENCE
Assistant Project Manager
Concept Health Technologies
March 2022 - January 2024
Developed relationships with stakeholders and clients, and implemented feedback to help retailers earn 13% more on average Worked to understand client pain points, and demonstrated that data in team presentation reports
Checked in with and collaboratd with department heads and cross- functional teams to meet a variety of needs
Conducted user interviews, created schedules, and owned project development from ideation of features to development Utilized trello and monday.com to manage tasks and track progress, reducing miscommunications by 11%.
Facilitated team communication through Slack, increasing task completion efficiency by 16%.
Maintained project files and documentation using Dropbox, reducing retrieval time by 33% and increasing project transparency by 15%. Participated in discussions and in presenting project reports to leadership, recommending changes and ideas
Worked within an agile team, and helped prioritize and scope feature requests to ensure that the biggest impact features were worked on first Executed market research and analysis, increasing project insights by 34% and decreasing potential risks by 22%.
Coordinated with cross-functional teams using Microsoft Project, resulting in a 23% reduction in escalations and a 16% increase in issue resolution.
Oversaw technical projects in alignment with organizational goals that drove over $1M in annual revenue
Software Quality Assurance Manager
Canada Corp.
Project Manager
SHAHBANO WASIM
INTERNSHIPS
Human Resources Intern (Gao TeK
Inc.)
Manage social media by posting job
openings, screening resumes
Supported recruiting and hiring by
assisting with interviews and
scheduling interviews
Identified gaps in interview funnel and
recommended proactive
improvements improving average
time-to-hire by 18%
July 2021 - January 2022
Acted as the liaison between product, IT, and sales teams to understand customer demand for new features and prioritize the product roadmap for the internal tooling team
Achieved an average test coverage of 98% across multiple projects that ensured comprehensive testing and minimizing the risk of undiscovered defects
Automated 82% of test cases using Selenium, which resulted in a significant reduction in manual effort and increased testing coverage Identified and reported potential quality issues, preventing defects from reaching the customer, saving potential rework costs Automated end to end testing, saving engineers over 15 hours each week in manual testing and helping protect ~$20,000 lost annually to bugs not caught.
Publishing Assistant Manager
Information Technology Services
March 2017 - June 2020
Managing and integration of the scientific articles to publish in subscription based and open access Journals to generate revenue Suppport the senior publishing manager in planning, managing, and implementing a publication schedule and meeting the deadlines 70% of the time
Researching and fact-checking to ensure published content is accurate and informative
Proofreading and editing manuscripts to correct errors or suggest improvement resulting in a 45% increase in readability. Ensuring articles follow a set style guide
Communicating with team members to ensure consistency across all published content
Managing the editorial calendar to ensure content is ready before the publishing date
Scheduling and attending meetings related to the publication process Managing intellectual property and copyrighted images or other types of content before publishing
Responding to e-mails sent by authors and subject matter experts Using software to create visually appealing and logical page layouts and covers
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