Terri Holbrook
Certified Nursing Assistant/GNA
Raleigh, NC 27610
***************@*****.***
Compassionate professional with cross-functional clinical and medical administrative skills. Background includes valuable customer service experience.
• Proficient in Microsoft Word and Excel.
• Certified Nursing Assistant, CPR certified.
• Strong written and verbal communication skills.
CORE QUALIFICATIONS
Medical Office: Patient Registration (Admission/ Discharge) * Medical Terminology * Electronic Records
(EHR/EMR)
Front/Back Office Management * Medical Law & Ethics * Anatomy & Physiology * Medical Transcription
* HIPAA Compliance Greenway PrimeSUITE
Medical Billing: Medical Claims Process * Remittances & Denials * Insurance Verification * Medicare, Medicaid, TRICARE CMS 1500, CM 1450 (UB-04) * Managed Care (HMO, PPO, & POS) * Explanation of Benefits (EOB)
Government & Third Party Payers
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
CNA - Certified Nursing Assistant
Waterside health rehabilitation - Virginia Beach, VA June 2023 to Present
Provided care for residents. Assist with daily management of all services. Maintains a clean health and safe environment.
GNA/CNA
Anchorage healthcare center - Salisbury, MD
December 2022 to June 2023
I assisted resident with eating,bathing and support. I took vitals. I ensured we had proper essentials to perform all duties as a GNA.
Geriatric Nursing Assistant (GNA)
The BridgeWay Firm - Salisbury, MD
October 2022 to December 2022
Provided care for residents. Assist with daily management of all services. Maintains a clean health and safe environment.
Geriatric Nursing Assistant (GNA)
Manokin Manor nursing Home - Princess Anne, MD
October 2021 to October 2022
Provided individualized care for residents. Maintain knowledge of each residents limitations and requirements. Maintains a clean, healthy and safe environment. Certified Nursing Assistant/GNA
Berlin Healthway Center - Berlin, MD
2017 to September 2019
* Provided companionship and personal care.
* Monitored vital signs and administered bedside and personal care, such as ambulation and personal hygiene assistance.
Certified Nursing Assistant (Weekend Relief)
McCready Health Alice B Tawes Nursing Home - Crisfield, MD 2016 to 2017
* Offered indirect and direct care.
* Provided for patient's dependency needs such as nutrition, hygiene, safety and psychological comfort measures.
Certified Nursing Assistant (Weekend Relief)
Somerset Community Services - Marion, MD
2011 to 2016
• Offered indirect and direct care.
• Administered medications and provided for patient's dependency needs such as nutrition, hygiene, safety and physical and psychological comfort measures. Waste Collection Assistant
Waste Management - Ocean City, MD
2010 to 2012
Education
Associate Degree in Medical Office and Billing
Ultimate Medical Academy - Tampa, FL
October 2014
Skills
• Training
• inventory
• Data Collection (9 years)
• Medical Office Experience
• Managed Care (9 years)
• Medical Terminology (9 years)
• Data entry
• Customer service (10+ years)
• Typing
• Anatomy Knowledge
• Physiology Knowledge
• EMR Systems (9 years)
• Transcription
• Medical Records
• HIPAA (10+ years)
• Insurance Verification
• Nursing home experience
• Computer skills
• Microsoft Word
• Restaurant experience
• Food service
• Serving
• Organizational skills
• Administrative experience
• English
• Leadership
Certifications and Licenses
CPR
Certified Nursing Assistant (CNA)
CNA
CPR Certification
CNA
Driver's License