Human Resources Administrative Support
Resume:
Bernice Barrera
Aurora,CO P: 720-***-**** *******.*******@*****.*** linkedin.com/in/bernicebarrera EXPERIENCE
Human resources Assistant Colorado
Dental Aid Oct 2023 – present
● Supported day-to-day HR operations, providing clerical and administrative support to HR executives.
● Compiled and updated employee records in both hard and soft copies, maintaining data accuracy.
● Assisted in the recruitment process, including job ad postings, resume reviews, initial screenings, and interview scheduling.
● Conducted new hire onboarding, preparing materials and facilitating orientation sessions.
● Addressed employee queries regarding HR policies, procedures, and benefits.
● Assisted with payroll preparation by providing relevant data such as absences, bonuses, and leaves.
● Ensured compliance with labor laws and internal policies, assisting in report preparation.
● Coordinated HR projects, meetings, and training seminars.
● Maintained confidentiality of employee information and managed employee files and records in electronic and paper form.
Dental Insurance Coordinator Fort collins, CO
Northern Colorado Dental Speciality Dec 2022 – Sep 2023
● Submitted claims to insurance carriers for payment
● Verified patient insurance coverage
● Processed insurance claims and handled insurance denials
● Processed dental insurance claims and managed accounts receivable
● Monitoring weekly, monthly and quarterly reports to confirm payment from clients and insurance companies.
● Following up on non-paid insurance claims.
● Managing late payments and overdue accounts.
● Processing insurance payments and refunds.
Executive Assistant to CEO Denver, CO
Source NRG June 2021 – May 2022
Interim Chief Executive Office Mar 2022- May 2022
● Managed executive calendar and organized travel arrangements, ensuring a stress-free experience for the executive.
● Oversaw HR onboarding, benefits enrollment, and training using Gusto.
● Partnered with executive leadership to develop a vision and mission aligned with the company's long-term goals.
● Scheduled meetings and appointments for the executive, optimizing the executive's daily productivity.
● Prepared and presented meeting reports to executive management, providing insights for informed decision-making.
● Recruited and trained a high-performing team, contributing to the company's success.
● Supported the CEO in developing strategies to meet business objectives.
● Handled property management responsibilities, ensuring efficient operations.
● Managed social media accounts, enhancing the company’s online presence.
● Booked personal appointments (doctors, child care, etc.) for the executive, ensuring personal affairs were well-organized.
Medical Assistant/ Clinic research Assistant Denver, Co Denver Neurological Clinic February 2021 – June 2021
● Prepared exam rooms and set up instruments and equipment according to protocol.
● Documented patient medical histories, complaints, and all patient-related communications.
● Provided assistance with examinations, procedures and treatments.
● Performed diagnostic tests including eye exams, EKG, Pulse Ox.
● Maintained HIPAA at all times.
● Completed patients Visits performing tasks per protocols including : ECG, Phlebotomy, PFT’s, Vitals, study drug dosing, patient education and triage to ensure patient safety during study participation.
Medical Support Assistant Aurora, CO
VA medical Center May 2020 – Feb 2021
● Maintained complete records by recording patient examination, treatment, and test results.
● Sanitized exam rooms and instruments before and after visits
● Efficiently managed return-to-clinic orders, recalls, patient check-ins/outs, and appointment rescheduling, optimizing patient experience.
● Utilized electronic medical record systems (VISTA, CPRS, TRM, EHR) for appointment logistics, patient updates, and prescription management.
● Provided administrative support to five physicians. Administrative Assistant / Medical Assistant
Denver, CO
Lighthouse Complex Care Nov 2019 – Apr 2020
● Provided administrative support to management, resulting in improved efficiency in daily operations
● Assisted the healthcare provider in providing patient care by retrieving medical records, test results, medical supplies and other items
● Prepared and filed medical paperwork, including insurance forms and medical claims
● Assisted with medical billing and coding, including entering patient information into the billing system
● Answered incoming calls promptly, accurately responding to inquiries and directing calls to the appropriate personnel
● Entered patient demographic and insurance information into the electronic health record (EHR) system
● Scheduled appointments, verified insurance and collected patient copay
● Assisted with administrative tasks, such as filing and faxing documents Certified Nursing Assistant Aurora, CO
Cherry Creek Nursing Center Feb 2018 – Nov 2019
● Assisting with personal care: bathing and grooming, dressing, toileting, and exercise
● Basic food preparation: preparing meals, shopping, housekeeping, laundry, and other errands
● General health care: overseeing medication and prescriptions usage, appointment reminders and administering medicine
● Care for the elderly: orienting or grounding someone with Alzheimer’s disease or dementia, relaying information from a doctor to family members
● Monitored vital signs and reported any changes to the doctor
● Performed basic laboratory tests such as urinalysis and blood tests
● Provided emotional support to patients and families, offering reassurance and encouragement Amada Senior Care Denver, CO
Certified Nursing Assistant Feb 2018 – Nov 2019
● Assisted with meal preparation and feeding, as needed
● Transported clients to doctor’s appointments and other activities
● Administered medication and monitored vital signs as prescribed by the physician
● Assisted with daily living activities, such as meal preparation, bathing, and grooming
● Monitored and documented patient vital signs, including blood pressure, temperature, and pulse
● Cleaned, organized, and maintained patient rooms, equipment, and supplies
● Emotional support: being a stable companion and supporter in all matters personal, health-related and emotional
ADDITIONAL
Technical Skills: EHR / EMR ( Practice fusion, Athenahealth, CMS, Epic ) Certifications & Training:Executive assistant to C level. Interim CEO for three months overseeing 50 employees.
SKILLS
● Organizational: Calendar management, task prioritization, time management
● Communication: Written/verbal communication, report preparation, interpersonal skills
● Technical: Microsoft Office, Gusto, Trello, Asana, clickup
● Problem-Solving: Conflict resolution, decision-making, adaptability
● Confidentiality: Handling sensitive information, discretion, trustworthiness
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