Office Manager Data Entry

MP

R co

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MALUOMALO MAUGA

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PROFESSIONAL SUMMARY

Reliable Individual enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. SKILLS

Dependable and Responsible

Verbal and Written Communication

Skills Development

Accurate in Following Orders

Word Processing

Spreadsheet Tracking

Attentive to People

Time Management

Social Perceptiveness

Problem Identification

Multitasking and Organization

Laptop and Tablet Operation

Range of Motion Exercises

Remote Video Conferencing

WORK HISTORY

10/2019 - Current

Private Caregiver

Consumer Direct Care - Kent, WA

Assisted clients with daily living needs to maintain self-esteem and general wellness. Documented vitals, behaviors and medications in client medical records. Monitored progress and documented patient health status changes to keep care team updated.

Supervised daily activities and provided assistance to staff. 01/2010 - 07/2019

Office Manager

TJ Health And Fitness Gym - Pago Pago, AS

Maintained computer and physical filing systems.

Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.

Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel. Evaluated employee records and productivity to complete employee evaluations. Managed office operations while scheduling appointments for department managers. Coached new hires on company processes while managing employees to achieve maximum production.

01/2007 - 01/2011

Customer Service Representative/ Data Entry

Vista Eyecare - Fullerton, CA

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Answered customer telephone calls promptly to avoid on-hold wait times. Answered constant flow of customer calls with minimal wait times. Offered advice and assistance to customers, paying attention to special needs or wants.

Recommended products to customers, thoroughly explaining details. Developed community reputation through commitment to customer satisfaction and strong client relationships.

EDUCATION

03/2007

Did Not Complete: Accounting

Everest University - Tampa - Tampa, FL

Kent, WA 98030 253-***-**** **************@*****.***

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