Customer Service Pharmacy Technician
Resume:
ELIZABETH BOBOYEV; PHARM.D.
347-***-**** *********.*******@*****.***
PHARMACIST
LICENSES & CERTIFICATIONS
NYS Pharmacist License # 071549
American Heart Association; Basic Life Support Expires: October 2025 KEY SKILLS
o Bilingual: English & Russian
o Customer Service
o Delegation
o Active Listening
o Formulary Information
o Crisis Intervention
o Multidisciplinary Teamwork
o Relationship Building
o People Management
o HIPAA & Compliance
EDUCATION
Long Island University Graduated: May 2020
Arnold & Marie Shwartz College of Pharmacy & Health Science Doctor of Pharmacy
Long Island University
Bachelor’s Degree
Major: Professional Science
Touro College
Bachelor’s Degree
Major: Biology
INTRODUCTORY PHARMACY PRACTICE EXPERIENCE
Northwell South Oaks Hospital (Amityville, New York) August 2018 Institutional Pharmacy
Preceptor: Vincent Giordano RPH
Duane Reade # 14256 (Douglaston, New York) August 2017 Community Pharmacy
Preceptor: Stephanie Kaufmann-Soldinger RPH
PROFESSIONAL EXPERIENCE
Walmart Pharmacy (Farmingdale, NY) April 2013 – August 2019 Pharmacy Intern
• Consulted with hundreds of physicians and patients to fill prescriptions, reviewed side effects, discussed drug interactions and resolved medication delivery problems.
• Improved drug-inventory management system to reduce waste and eliminate back orders
• Fostered positive relationships with local prescribers, including nearby urgent care centers
• Actively promoted immunization services, thereby increasing immunization rates each year
• Provided strong customer service and support; conveyed information in a clear, concise manner, developed rapport, and established strong relationships with customers Austin Street Pharmacy (Queens, NY) January 2016 – December 2016 Pharmacy Technician
• Properly filled and dispensed an average of 300 to 500 prescriptions per day
• Provided friendly customer service that helped retain customers despite fierce competition within the neighborhood
• Communicated with healthcare providers, insurance companies, and patients in person, by email, and via telephone
• Received and stored incoming inventory, verified quantities against invoices, and checked for outdated medications
• Continuously maintained integrity and hazardous waste control during prescription order processing
ADVANCED PHARMACY PRACTICE EXPERIENCE
The Brooklyn Hospital Center (Brooklyn, NY) April 2020 Ambulatory Care
Preceptor: Rebecca Cope
• Provided support for the supervising pharmacist in the preparation and distribution of medications
• Assisted the pharmacist in the maintenance of adequate drug supplies in filling areas and gave notification regarding the need to reorder supplies
• Aided the pharmacist in maintaining the security of medication and supplies
• Helped with receiving, filling and selling of prescriptions; maintained patient medication profiles and records
Veterans Hospital (New York, NY) March 2020
Internal Med
Preceptor: Anthony Pham
• Utilized clinical skills to assess medication orders for accuracy and appropriateness
• Procured and distributed medication orders per physician or pharmacist request
• Continuously maintained pharmacy inventory and supplies according to established policies and procedures through assigned inspections, use of automated dispensing units and medication supplies The Brooklyn Hospital Center (Brooklyn, NY) January 2020 Acute Care
Preceptor: Jennifer Harklerode
• Compounded, stocked, repackaged and batched from bulk medications
• Prepared routine patient orders for IV pharmaceuticals including compounding, preparing, and labeling of any IV admixture including antibiotics, solutions, irrigations, narcotics, parenteral nutrition, and chemotherapy
• Participated in continuous performance improvement and regulatory compliance efforts Kings County Hospital (Brooklyn, New York) August 2019 Institutional Pharmacy
Preceptor: Alla Luka Pharm.D.
• Examined data via chart review, nurses, case managers, and patient interaction in order to make the most appropriate medication recommendations
• Developed individual care plans on all patients that can be presented to the preceptor prior to rounds
• Investigated patients' progress on current medication regimens and redesigned new regimens if necessary
• Implemented effective strategies for patient monitoring and follow-ups that can be used to ensure all activities are completed
Stop and Shop Pharmacy (Seaford, New York) July 2019 Community Pharmacy
Preceptor: Lenny Lapinta RPH
• Ensured accurate weighing, measuring, and dispensing of medications, as prescribed by medical doctors
• Consulted with patients regarding the proper use of medications, potential allergies, adverse drug reactions, and side effects in order to ensure the safety of the patient
• Advised patients on the purchase of over-the-counter medications to relieve symptoms of common ailments
• Established close relationships with patients while promoting the products and services of the pharmacy
The New Jewish Home (New York, NY) June 2019
Elective Pharmacy
Preceptor: Milana Lasker RPH
• Maintained patient/resident database to include appropriate current and past medical history, appropriate clinical and laboratory data, and concurrent medication
• Ensured that appropriate laboratory tests for monitoring certain high-risk conditions are ordered, evaluated and discussed with appropriate members of the healthcare team
• Documented all communication with physicians, nurses, other members of the healthcare team and patients/residents and their family members in the medical record
• Collaborated with the healthcare team to provide clinical and technical support as needed PRESENTATIONS
“Long Acting Injectable” VS. Oral Antipsychotics. Lecture to pharmacists and pharmacy managers at North well South Oaks, Amityville, New York. August 2018.
“Diabetes Management” Lecture to pharmacists at The New Jewish Home, New York, New York. June 2019.
“Eligard VS. Lupron” Kings County Hospital, August 2019
“Ofirmev for NICU Patients” Kings County Hospital, August 2019
“Diabetic Ketoacidosis” The Brooklyn Hospital, January 2020 PROFESSIONAL AFFILIATIONS
Member, American Society of Health-System Pharmacists (ASHP)
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