Operations Manager Home Health
Resume:
Robert Wade
Waldo, FL *****
*********@*****.***
Skilled Military Veteran with accomplished record of proven leadership skills and sound judgment necessary to achieve defined objectives. Experienced Healthcare Operations Manager with strong communication skills who will build cohesive working relationships with people at all levels and positions. Results - Oriented leader with effective time management and problem-solving skills.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
North Florida South Georgia Operations Manager
Commonwealth Home Health Care - Gainesville, FL
2018 to Present
• Responsible for day-to-day operations for three multi-million-dollar VA Home Oxygen contracts • Develop and implement policies and procedures to increase efficiency of operations • Adhere to JCAHO regulations and policies
• Assist HR with recruiting new talent, reviewing resumes, interviewing, and hiring and firing of employees
• Analyze data and create monthly reports using Excel
• Manage 30+ employees while providing inspired leadership for the team
• Day-to-day communication with executive team and board members
• Review all invoices and assist HR with billing
• Veteran advocate and liaison to NFL VA Home Oxygen Clinic program.
Warehouse Manager
Commonwealth Home Health Care - Gainesville, FL
2016 to 2018
• Oversee the shipping/receiving of various products. Monitor manual/automated facility functions. • Prepared monthly productivity reports. Recommended efficiency improvements. • Responsible for the upkeep 18 fleet vehicles.
• Make weekly orders to ensure warehouse has enough inventory.
• Assist Operations Manager with daily administrative duties and V.A./Joint Commission audits • Interact with veteran/patients on a day-to-day basis
• Setup oxygen equipment in patients' homes
Warehouse/Delivery Driver
Graybar Electric - Gainesville, FL
2014 to 2016
• Scanned each delivery into system to create and print the Graybar Truck Manifest before leaving the warehouse; maintained truck log according to state and federal regulations.
• Determined best route for effective delivery of product that will satisfy customers' expectations of a timely delivery; recorded delivery information; inspected truck equipment and supplies as required, and immediately report any deficiencies to ensure safe operation.
• Performed all physical requirements necessary to lift and move inventory around the warehouse, as well as load and unload trucks.
• Promoted and maintained good customer relations; may promote new sales as opportunities it arises and take an active role in communicating customer feedback to Company management
Merchandiser
PepsiCo Bottling Group - Gainesville, FL
2014 to 2014
• Drove to various customer accounts and performed repair and replacement services to beverage housing units when necessary
• Answered service orders and arranged to have all faulty or malfunctioning equipment picked up and repaired
• Shelved and displayed products according to company standards, as well as rotated products in assigned accounts.
• Developed and maintained good customer relations to include building rapport and keeping clients informed of all changes.
• Maintained records and logs to determine next day order for deliveries and routes
Aviation Mechanic
2012 to 2014
II (CH-47 Helicopter)
AECOM - Shindand, Afghanistan
• Serviced and lubricated aircraft subsystems (engine, gearbox). Removed and installed aircraft subsystem assemblies
• Prepared aircraft for inspections and maintenance checks. Performed maintenance inspections and assist in special inspections. Performed limited maintenance operational checks • Diagnosed and troubleshot aircraft subsystems using special tools as required
United States Navy
2008-2012
E-4
Education
MBA in Health Care Management
Saint Leo University
2019
B.A. in Business Administration
Saint Leo University
2017
AS in International Business
Santa Fe College
2015
Skills
• The ability to inspire and motivate others • The ability to analyze issues and problem solve • Strong communication skills
• Teamwork and collaboration
• Results driven
• Recruiting
• Military Experience
• Management
• Financial analysis
• DME
• Financial Report Writing
• Strategic Planning
• Aircraft Maintenance
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