Scrum Master Project Management

Meghana

Mail: ******************@*****.***

Contact: 814-***-****

Professional Summary:

Senior Scrum Master with 13 yr extensive experience in facilitating medium to high complexity Agile initiatives, improving Agile process, and software development lifecycle management. Proven track record of Facilitating Agile transformations, driving successful project deliveries and building high performing teams. Possesses expansive knowledge of working with Waterfall and Agile methodologies such as Agile Devops, Scrum, Kanban and SAFe. Coach teams in driving continuous improvement while delivering quality products in a predictable, fast, and Agile way. Establish and maintain productive relationships across all organizational levels while fostering collaboration and teamwork.

TECHNICAL SKILLS:

Agile Methodologies /Practices: User stories, ATDD, TDD, BDD, Continuous integration, Automated testing

Project Management Tools/Techniques: Project Management Plan, Project Charter, Project Scope Statement, Work Breakdown Structure, Project Schedule, Release Management Plan, Quality Management Plan

Requirement Management Tools: JIRA, Confluence

Defect Tracking Tools: JIRA, Knowledge on Rally, Trello

Office Productivity Tools: MS Office [Word, Excel, PowerPoint]

Content Management Tools: Confluence

Technical Skills : Java SQL, HTML, CSS, JavaScript

Client: Broadridge Financial, NY Jul 2023 – Till Date

Role: Sr Scrum Master

Responsibilities:

Has conducted daily scrum meetings to coach and mentor the self-organized, cross-functional Agile Project team on key principles of Scaled Agile (SAFe) competencies & practices including team ownership, commitment, effective user stories, agile estimation, and transparency.

Facilitate scrum meetings including daily standups, Iteration planning, sprint planning, sprint reviews, and Iteration retrospectives.

Maintained team data in project management software (i.e., JIRA, iTrac, etc.) to support estimates and execution.

Has participated in all phases of the software development lifecycle, including discovery, analysis, requirements definition, solution design, configuration, code development, testing, submitting Change Requests, deployment and support.

Experience in exhibiting Lean-Agile leadership and helping team members embrace Agile values, adopting and applying Agile Principles, and implementing Agile practice.

Collaborated with cross-functional teams using Agile tools like Jira and Confluence to ensure sprint success, realizing a 20% efficiency boost.

Implemented agile strategies and techniques, enhancing team performance by 15% through streamlined processes.

Managed performance metrics using burn-down charts and retrospectives, improving project predictability by 25%.

Facilitated agile events such as backlog prioritization and sprint planning, reducing project overhead by 20%.

Championed the adoption of Agile tools like Jira, Confluence, and MS Teams, Visio, fostering collaboration and efficiency.

Successfully led and managed cloud and software development teams utilizing AWS cloud services and Azure boards, achieving project goals with an average success rate of 95%.

Identified and resolved impediments using agile techniques, ensuring timely project delivery and risk mitigation.

Experience in preparing Reports such as Team Velocity & Burn Down charts via JIRA and presenting the same to PO during status calls and prioritization meeting.

Worked as a business systems analyst to build enterprise reporting system to support Risk Analysis, Securities and their Valuation, Asset Management, risks and returns, Bond Pricing, cash flow, Financing Structures, Capital Management, Portfolio Analysis, Budgeting, trade capture application, risk management, and Investment Accounting.

Analyzed of data both on Mainframes and SQL server database.

Has designed and implemented multiple dashboards using Power BI - PowerPivot & Power Query tools for in house metrics.

Responsible for recreating existing application logic and functionality in the Azure Data Lake, Data Factory, SQL Database and SQL Datawarehouse environment.

Supported the Product Owner especially with respect to grooming and maintaining the product backlog.

Client: Advisor Excel, Topeka, KS May 2022 – Jun 2023

Role: Scrum Master

Responsibilities:

Has facilitated Sprint Planning meetings, Daily scrum, sprint review, product backlog refinement meetings and sprint retrospective meetings.

Used project management tool Azure Devops to track, create and manage sprint backlog, user stories, tasks, and defects to ensure accurate and up to date information is visible for the team and stakeholders

Has assumed responsibility for Agile Devops processes within supported teams. Continuously monitor and evaluate Scrum and processes, making adjustments to align with best practices and business objectives.

Lead negotiations to establish clear definitions of done, promoting higher product quality through robust extreme programming practices and DevOps methodologies like ATDD, TDD and CI/CD Continuous Integration, Continuous Deployment & Testing.

Hands on experience in gathering requirements and documented it effectively Escalated requirements as needed.

Led Sprint Retrospective meetings to gather insights, incorporate Agile games and identify areas for improvement enhancing team maturity by recognizing best practices and areas for development to foster continuous learning culture.

Advocated for Agile methodologies, guiding teams in embracing principles such as Scrum and SAFe to optimize project efficiency.

Implemented Agile practices such as Kanban or ScrumBan to optimize workflow efficiency, minimize work in progress (WIP), and maximize the team's capacity to deliver value iteratively.

Managed scrum project via Jira, Confluence and keep track of various metrics while resolving any impediments that hinders product delivery and help teams implement CI/CD DevOps pipeline.

Has participated in Scrum of Scrums (SOS) forum and coordinate with other teams to manage cross-team dependencies.

Helped to identify and address organizational impediments which limits team productivity, quality, and ability to implement continuous improvement.

Supported Product Owners with backlog maintenance, backlog prioritization, and user story refinement process to deliver highest Business value

Experience in successful Implementation of program level transparency, metrics, and other data that instills accountability measures within team and motivates team to perform better.

Worked with the Core documentation team to come up with the User Guide DTM project from scratch

Client: Conduent, Austin, TX Sep 2019- April 2022

Role: Scrum Master

Responsibilities:

Facilitate daily meetings or various scrum ceremonies as and when required.

Experience in guiding the team in deciding the quantity of work they can complete within a specific time based on past performance of the team.

Experience in removing external distractions that could slow the Scrum team’s progress towards Sprint Goal.

Guide teams to use different KPIs and metrics like Burndown chart, burnup chart, Team velocity and other index to inspect and adapt.

Experience in providing leadership and coaching to the teams to encourage adoption of agile principles and practices while empowering the team to grow towards becoming self-directed and self-managing.

Act as a change agent and help to build and support a learning environment for continual growth.

Write automation test scripts using Java and Selenium Web Driver.

Come up with BDD test scenarios based on use cases for various features of the web-based application.

Lead and mentor test case and test script reviews within the team.

Client: CVS Health, Woonsocket, RI Mar 2018 – Aug 2019

Role: Senior Scrum Master

Responsibilities:

Has provided effective coaching to development teams and Product Owners (POs) on Scrum principles, nurturing a culture of collaboration, self-organization, and continuous improvement.

Organized team-building activities and workshops to strengthen team bonds and foster a sense of camaraderie and shared purpose, resulting in a 50% increase in team morale and motivation.

Encouraged a growth mindset within the team, resulting in a 30% increase in knowledge sharing and continuous learning initiatives.

Implemented Kanban principles to streamline workflow management, visualizing work processes and enhancing transparency. This resulted in improved productivity and faster delivery of value to stakeholders.

Advocated for the adoption of Test-Driven Development (TDD) and Behavior-Driven Development (BDD) approaches, driving quality-focused development practices and bolstering product reliability throughout the Software Development Lifecycle (SDLC).

Experience in leveraging Salesforce's AI-powered insights (e.g., Einstein Analytics) to identify patterns, trends, and areas for improvement within the product backlog, sprint backlog, and team performance.

Client: Lumen, Monroe, LA Sep 2016 – Feb 2018

Role: Scrum Master

Responsibilities:

Experience in working on Artifacts Such as Product Backlog, Sprint Backlog, and Sprint Burndown & Release Burndown.

Experience in facilitating Scrum ceremonies for onsite and offshore teams interacting with multiple Scrum teams for each release.

Experience in providing visibility and help eliminate team impediments/risks/issues.

Facilitate Backlog Grooming workshops, create user personas and help product owners prioritize and groom user stories and backlogs.

Has facilitated and moderate Scrum Day to day activities with distributed team?

Has managed and control project scope, time, quality, costs, schedule, communication and technical performance of the project team.

Used Kanban for supporting SDDC Procurement and Platform based requirements.

Has facilitated creativity and empowerment for the Cross functional development team.

Has adjust processes and tools utilized to increase productivity.

Experience in Jira Tool – Setting up and maintaining SCRUM and Kanban dashboards in Jira.

Work with QCSV team and contributed in change management and documentation.

Support Business Analysts & Product Owners with Backlog Maintenance/Grooming (includes assisting with writing Functional/ Technical Epic’s or Stories, Prioritizing Stories, Dependency Identification, Long Term/Short Term plans).

Facilitated and moderated Scrum Day to day activities with co-located and distributed teams.

Lead the Sprint Vision, Sprint planning, Reviews and Sprint retrospectives.

Has increased productivity of the team by using continuous improvement techniques like Retrospectives.

Introduced XP best practices like Paired Programming & Continuous Integration.

Experience in preparing the Test Case report, impediment reports and backlog updates to PO and Management.

Removed obstacle from the team by gap analysis and escalating the issue to leadership resulting in

early delivery customer issue solution.

Client: GlobalLogic, India Aug 2010 – Dec 2015

Role: Business Analyst

Responsibilities:

Created Business Requirement Document (BRD), Functional Requirement Specification (FRS) documents for application development.

Has partnered with and engaged the project delivery team to ensure a strong architecture design and understanding of the business vision, scope and business requirements.

Has prototyped the application, providing screen shots and creating wireframes for better visualization.

Has facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements.

Has created and managed project templates, use case templates, requirement types and traceability matrix in Requisite Pro.

Conducted iterations and communicated results and milestone achievements to the stakeholders while keeping the developers closely updated on all documented refinements.

Used RAD (Rapid application Development) Process to speed up the development process.

Analyzed system requirements and developed detailed UAT, test plans, test cases, test input data and test procedures using Test Manager.

Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the specifications for the product.

Documented the progress of the project which helped the management to understand the project progress.

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