Customer Service Project Management
Resume:
NABIN SUBEDI
Woodbridge, VA ***92
******@*******.***
SUMMARY OF QUALIFICATIONS
Excellent written and verbal communication skills ensuring smooth communication with clients, requesting payments or setting up payment plans and follow up with clients for payments.
Strong project management skills capable of handling multiple projects at one time.
Strong Organizational skills, pay close attention to detail and ensure that records and reports are accurate.
Advanced computer skills, able to work with different accounting programs and able to identify past due accounts and report payments.
Excellent Customer Service skills.
Ability to collaborate in a team environment. Develop and maintain excellent working relationships with all appropriate levels within and outside the company
Work well under pressure and tight deadlines.
Professional Experience
NEW HORIZON FOOD, INC., Lorton, VA
Accounting Dept. Manager August2019-Current
Responsible, managing accounting staff, allocating responsibilities among the staff, managing incoming cash, and financial reporting, providing helpful information to the upper management with bi-weekly and monthly reports.
Maintain bookkeeping databases and spreadsheets, updating information as needed.
Communicate with previous clients and customers to request payment and arrange payment plans.
Collect payment from customers and accurately record it into the system.
Create reports and balance sheets that document overall profits and losses.
Update client accounts based on payment or contact information.
Follow up with credit dept to ensure proper steps are taken to extend credit to the clients.
Research revenue opportunities and economic trends, analyze internal operations, identify areas of cost reduction and process enhancement.
Coordinate and direct work activities for managers and employees
Foster cross-functional relationships and ensure managers and employees are properly connected.
Promote a positive and open work environment where employees feel comfortable speaking up about issues.
Provide assistance to the Sales Team with reports containing performance results.
Maintain petty cash accounts and log all outgoing disbursements
Monitor all vendor payment agreements to find discounts that can be used to reduce invoice amounts.
Keep track of credits owed to the company and ensure all credits are properly applied to vendor payments.
Reconcile payable reports each month to confirm that all amounts paid were accurate
Prime Foods, Inc. Hyattsville, MD
Senior Procurement Analyst May2013- August2019
Maintain bookkeeping databases and spreadsheets, updating information as needed
Communicate with previous clients and customers to request payment and arrange payment plans
Collect payment from customers and accurately record it into the system
Create reports and balance sheets that document overall profits and losses
Update client accounts based on payment or contact information
Follow up with credit dept to ensure proper steps are taken to extend credit to the clients
Research revenue opportunities and economic trends, analyze internal operations, identify areas of cost reduction and process enhancement
Coordinate and direct work activities for managers and employees
Foster cross-functional relationships and ensure managers and employees are properly connected
Promote a positive and open work environment where employees feel comfortable speaking up about issues
Provide assistance to the Sales Team with reports containing performance results
Maintain petty cash accounts and log all outgoing disbursements
Monitor all vendor payment agreements to find discounts that can be used to reduce invoice amounts
Keep track of credits owed to the company and ensure all credits are properly applied to vendor payments
Reconcile payable reports each month to confirm that all amounts paid were accurate
EDUCATION
Master of Science in Accounting Concentration in Public Accounting, Strayer University, 2013
Master BA Concentration in IT Security Management, Strayer University, 2015
BBA Concentration in Hospitality and Tourism Management, University of Minnesota, 2010
COMPUTER SKILLS
Peachtree Accounting
Microsoft Office, Excel, Word, Power Point, Outlook
QuickBooks
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