Human Resources Project Management

ANTOINETTE BAKER

************@*********.***

***** ****** ******

Dolton, IL 60419 708-***-**** Cell

CAREER SUMMARY

A highly skilled Director, Manager supporting C-Level Management with extensive years of experience in domestic and international department policy restructuring, employee relations, policy development and operational stability. Motivated, well organized, and energetic individual with an extraordinary record of leadership in building cross-functional teams and directing people at all levels, with the ability to motivate personnel to perform at top efficiency levels. Major strengths include:

Project Management

Strategic Planning

Training & Development

Quality Control Procedure

Communication/Presentation

Salesforce/Vendor Management

Policy Analysis/Procedure Manual

Recruiting/Coaching/Mentoring

Process Development and Implementation

Client Data Protection Certificate

Administrative/Executive Support

EDUCATION

Lewis University, Romeoville, Illinois

Master of Business Administration in Human Resources Management, January 1996

Bachelor of Arts in Business Administration Management, May 1991

PROFESSIONAL EXPERIENCE

Public Health Institute (PHI) 07/2023 – 02/2024

LHH Recruitment Solutions/Adecco Group, Chicago, IL

Senior Contract Specialist

Provided technical expertise, inclusive of drafting, for procurement, contract development and purchasing of out-going third-party goods and services. In collaboration with the Office of Research Administration and Agreements (ORAA) Team, a unit of Office of Chief Legal Counsel (OCLC), the Senior Contract Specialist had responsibility for the implementation of processes, systems, and procedures related to contract administration for PHI’s clinical research portfolio.

Independently manages business processes through administrative and financial systems (including PeopleSoft) and the ORAA systems (including Salesforce) for subawards, subcontracts, consultant agreements, memorandum of understanding, and vendor agreements. Coordinates inter-/intra- departmental contract flow-down and regulatory compliance. Ensures appropriate levels of negotiation and compliance with all post-award agreements.

Manages the routine contract’s function, including review and routing of contract documents,

amendments, renewals; communicating with internal and external customers and vendors;

maintaining contract files and databases;

Health Care Service Corporation (HCSC) 02/2022 – 02/2023

Volt Workforce Solutions, Chicago, IL

Strategic Procurement Senior Advisor/Contract Analyst

Provide day-to-day Procurement contract administration support in Zycus contract tool Draft, prepare, review, and redline contract documents in accordance with established company policies and procedures designed to minimize potential exposure while maximizing benefits.

Worked closely with internal stakeholders and the Chicago Purchasing department to ensure that procurement decisions align with business requirements and budgets.

Direct supplier negotiations with third party suppliers for goods and services, negotiating contract terms and conditions (T&C) for complex agreements, master services agreements (MSA), statements of work (SOW) and Non-Disclosure Agreements (NDA), in collaboration with Procurement category teams, HCSC business areas, Legal, Privacy, Information Security and other key partners.

Facilitate negotiations of contracts belonging to HCSC internal stakeholders (e.g., Information Technology (IT), Information Security (IS), Privacy Office, etc.)

Beacon Hill Staffing Group, Robert Half International (Legal), Chicago, IL 5/2016 – 01/2022

Senior Contract Management Consultant

Temporary assignments providing Contract Management and Administrative support to Executives.

Perform Salesforce administrator functions including maintenance/updates, system backups, security, roles, profiles, sharing rules workflows and groups.

Streamlined and standardized templates already created for drafting individual and customized employment contract with the hiring manager, operations, Information Technology, HR and legal counsel Human Resources and Legal.

Rush University Medical Center, Chicago, IL 10/2018 – 08/2019

TRANSACTION PARALEGAL NEGOTIATIONS MANAGER

Manages the Transaction Review Team, which includes providing direct oversight of three individuals, assigning paralegal workloads, and developing a streamlined process for the timely management and turn-around of contracts across the Rush System. Successfully managed all activities with HR Business Partner, which included employment, compensation, employee relations and 1 Reduced in Force on site.

Leads the identification and implementation of project management processes, methods, tools, guidelines, and standards to establish a stable framework that supports all project teams and stakeholders to improve the probability of successful project delivery.

Manages and ensures optimal performance of the transactions review and approval Request For Proposals, Business Process Outsourcing (BPO) process both within Rush Legal, Rush Information Technology and with all Rush personnel necessarily involved in the process.

EZE Software/Jump Trading, Chicago, IL 06/2018 – 09/2018

Beacon Hill Staffing, Chicago, IL

CORPORATE SENIOR CONTRACT MANAGER

Manage Salesforce requests, troubleshoot database issues, and work with staff to come up with efficient solutions to program needs.

Provide timely analysis of actual expenses compared to budget and prior year and provide explanations for variances.

Ensure that documented change notices, back charge notices, or potential change orders are used for authorizing for additions, deletions, modifications, or other changes to scope of work as detailed in the contract change

CIBC/The PrivateBank and Trust Company Strategic Sourcing 05/2016 – 03/2017

Beacon Hill Staffing, Chicago, Illinois

CORPORATE SENIOR CONTRACT ANALYST/CONSULTANT

Strategized with company executives prior to client negotiations.

Reviewed Request for Proposals (RFP’s), Master Services Agreements (MSA), Statement of Work (SOW), Non-Disclosure Agreement (NDAs) and Work Orders determined appropriate method of procurement.

Structured client transactions to be most advantageous from a contracting and business perspective,

Advised and consulted company professionals based on accurate interpretation of contract documents and the facts of a business opportunity.

Accenture, Chicago, Illinois 05/2010 – 08/2015

CONTRACT MANAGEMENT SENIOR SPECIALIST

Products, Finance, Health & Public Services and State & Local

Created, drafted and negotiated contract terms and conditions (T&C) for complex agreements, master services agreements (MSA), statements of work (SOW) and Non-Disclosure Agreements (NDA) and Termination Agreement.

Completed the Client Data Protection Tracking Tool by utilizing the (KPI) to communicate status, demonstrate progress and build awareness of information security program performance reports for executives, management review and presentation. Sales Manager Expert (SME), Project Manager (PM) in leading multiple, cross-functional information security and privacy initiatives required to implement the information security and risk strategy. Areas of focus included security awareness, incident response, risk assessments, data protection and compliance.

Worked closely with internal stakeholders and the finance department, to ensure that procurement decisions align with business requirements and budgets.

AT&T Operations Inc., Chicago, Illinois 07/1997 – 06/2009

ASSOCIATE DIRECTOR OF OPERATIONS – CONTRACT DEVELOPMENT (2005 – 2009)

– CONTRACT PERFORMANCE (2003 – 2005) – CONTRACT MANAGEMENT (2003)

AREA CONTRACT MANAGER (2000 – 2002), CONTRACT INFORMATION MANAGER (1997 – 2000)

Directed and managed an organization of twenty-five employees in the review and approval of contracts in Contracts Management area to deliver exceptional customer service for Global Markets and maintained leadership role on core products and packaging terms. Provided key Business Units Vice Presidents, Executives, and Directors with information to manage performance toward achieving operational, financial, and other performance objectives. Interfaced with Regional Vice Presidents and Vice Presidents to act as conduit regarding legality of contracts.

Created panel interview selection process, resulting in key leadership. Established Training Organization, provided on-the -job and formal classroom training for both exempt and non-exempt employees. Conducted successfully several Reductions in Force with the Human Resource Department.

COMPUTER SKILLS

Microsoft Word, Excel, PowerPoint, Outlook, SharePoint, Zycus, Oracle (Ariba), Adobe Acrobat Professional DC 2015, Salesforce, Meditract, Vendor Insight, eCRM, ECATS/MMC, IBM, HRIS, UNIX Operating Systems, PSS/ESP, Internet, SRPS,

PROFESSIONAL DEVELOPMENT COURSES COMPLETED

Client Data Protection Certificate, Client Data Protection (CDP) Overview of Delivery Leads and Account Leads and Engagement Information Security Leads, CDP Advanced Controls Overview, CDP Effective Implementation and On-going Compliance, Information Security

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