Product Solutions Specialist
Resume:
Rob Stegge
Helping people with technology is my passion
Austin, TX 78753 ************@*****.***
* ISP Tech Support
* IT Solutions Specialist
* Acquisition Accounts
* Product Specialist
* Relationship sales
* End User Computing Specialist
Work Experience
Solutions Engineer
TSS - Round Rock, TX
November 2022 to December 2022
Hired to provide expertise on implementation services for Dell hardware from rack and stack to client imaging or any needs in between. Worked hands on with imaging tools for client systems ITAM Solutions Specialist
Software House International - Austin, TX
September 2021 to June 2022
Covered entire US providing ITAM solutions and demos for on prem, cloud, and hybrid solutions including ServiceNow, Snow, Lansweeper, XenSAM, and others. Provided demos of SHIs O365 management platform.
EUC Technical Specialist
DELL - Round Rock, TX
February 2014 to October 2020
Precision workstation SME
Ruggedized SME
Wyse Thin Client SME
Provided technical expertise and maintained an average quota ranging from $5m - $10m per quarter for Dell's largest corporate, public, and higher education accounts for NYC, CT, VA, DC, and MA territories. Expertise included solutions for AI/ML/DL, AR/VR/XR, HPC, Hadoop Clusters, CAD, and virtualized workstations. Also provided expertise on ruggedized deployments with unique and challenging usecases. Last, provided expertise on VDI deployments with Wyse terminals (Citrix, VMware Blast, RDP) CSG Rep of the Quarter
Bronze award
AMD Professional Graphics Specialist
Dell badged for AMD - Round Rock, TX
January 2013 to February 2013
Covered the entire SMB org for Dell across 3 sites (TX, OK, KY). Organized sales incentives and lift programs, as well as technical expertise on AMD's professional graphics line. Software and Dell IP Solutions Specialist SMB
DELL - Round Rock, TX
February 2010 to January 2013
Provided technical expertise on a variety of solutions including virtualization (both vmware and hyper- v), security, backup, disaster recovery, DRaaS, networking, services, WAN acceleration, KACE, ITAM/ITOM, system management, and software licensing including MSFT and Quest. Everything both Dell branded and 3rd party that wasn't specifically a server or client device. SMB Rep of the Year FY12
E&A Sales / EPP
DELL - Round Rock, TX
May 2008 to January 2010
Consumer sales on phone que covering all of the various electronics offered on Dell.com. Held highest margin of all reps across both US and overseas call centers. Promoted to Employee Purchase Program group.
Store Manager
Custom Sounds - Austin, TX
March 2007 to March 2008
Managed location off 38 1/2 street in Austin, as well as other locations as needed. Handled all aspects of store duties including appearance, display layouts, scheduling, and sales. Held record across entire company for warranty sales, consulted on overall sales strategy with ownership.
Sales Manager
Fry's Electronics - Downers Grove, IL
August 2003 to November 2005
Supervised a team of 10 commissioned sales reps plus 15 hourly stock reps. Maintained a positive 19% margin in loss leading department during a grand opening discounted price set. Set company records
(that was never broken) for RC car sales which enabled my rapid promotion to sales and supervisor. Assisted buyers with adjusting their buy strategy. Education
High school diploma in Computer Science
Theodore Roosevelt Senior High School - San Antonio, TX September 1991 to June 1995
Skills
• Technical Support
• VMWare
• HTML
• Disaster Recovery
• Cloud Computing
• Salesforce
• Management Experience
• Sales Management
• Networking
• Firewall
• Computer Graphics
• Licensing
• Virtualization
• Load Balancing
• Computer Science
• Product demos
• Autopilot
• Intune
• CRM software
• Outside/Inside sales
• Solarwinds
• SaaS
• B2B sales
• Account management
• Direct sales
• Negotiation
• Computer literacy
• Retail sales
• Leadership
• Microsoft O365
• Microsoft Powerpoint
• Data entry
• Microsoft SQL Server
• ITAM/ITSM
Awards
Dell SMB Rep of the Year FY12
January 2012
Highest sales attainment for entire small and medium business sales org. Certifications and Licenses
VTSP
Vmware Technical Sales Professional
VSP
VMWare Sales Professional
Python
Introductory Course – Austin Community College
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