Customer Service Sales Representative
Resume:
Ariell Delar
**** ***** ****** **., ****** CA ***71
******.********@*****.***
Summary
A meticulous Administrative and Customer Service Representative with over ten years of professional experience. Principal strengths include trouble shooting, time management with excellent oral and written communication. My exceptional project support, multitasking and priority setting skills that I will bring to any work environment. Also, with my industries telephone-communication skills in publishing and sales fields; proven initiative-taker that collaborates well with a team.
Professional Experiences
Account Sales Representative / Collection Specialist
2018-2020
Patenaude & Felix A.P.C, San Diego, CA
Responsible for developing and implementing program services to various clients for collections. The Account Sales Representative maintains constant communications with all customers to ensure that clients expectations are met and builds relationships with clients an ensures that the firm adheres to all operation and performance procedures.
Ministry Volunteer / Lead Supervisor in House Management
2016-2018
East County Transitional Living Center, El Cajon, CA
Organized rooms for emergency housing and supervised all training for new volunteers in janitorial work. Administrative duties finding resources for supplies and customer service on hand. Managed all work crew and organized house supplies. On call for all maintenance and took charge of daily distribution.
Ariell Delar
Professional Relations Coordinator
2011-2012
TearLab Corporation, San Diego, CA
Responsible to integrate the TearLab Osmolarity System into the doctors’ practice by, Technical in service, CLIA/COLA documents, reimbursement, integration toolbox, managing office with the social networking tools presented by TearLab. In charge of the development of the website indicating them as a member of the ADEC Program and generated new and repeat sales by providing product and technical information in a timely manner.
Customer Service Representative 2004-2021
Michaels, Santee, CA
Retail, cashier provided CSR for front and back store.
Sony Online Entertainment, C/O Wired Talent (Eastridge Administrative Staffing), San Diego, CA
Granted access online or all S.O.E. games, answered updates on all software and secured all accounts and created new accounts.
Time Warner Cable, San Diego, CA
Took orders with 100% accuracy and prevented unnecessary customers call to the Call Center. Increase sales without cancellations and created data base to call back all customers for future sales.
Chinaberry Inc., C/O Pride Staff Temporary Service, San Diego, CA
Provided customer service and data entry for high volume call center and maintained accurate history for each customer purchase orders.
Myriad Industries, San Diego, CA
Provided sales quotes via e-mail, fax and in bound calls to sales representative and customers from SNAP Data base.
Yellow Book, USA SD branch, King of Prussia, PA (corporate office), San Diego, CA
Innovative support collaborator for Transwestern Publishing with customer-oriented planning layouts for creating detail directory advertising. Supervised all data entry and contracts, editing all layouts when the merger and acquisitions of Transwestern Publishing, to Yellow Book USA.
Education
Southwest College, San Marcos, CA
Graduated in 1996, Business Computer Trade School
Skills
PC / Mac Machine
MS office / Software
Typing: 50 wpm
Adobe Illustrator CS2
Explorer / Chrome Internet
DIAD (UNIX System)
10 Key by Touch
Quick Books
Operation of Office / Administrative Duties
SNAP Data Base
ACSR Data Base
Data Entry
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