Front Desk Banquet Server

Korey Girdner

Hampton Roads 757-***-**** ************@*****.***

Institute of Culinary Education – New York, NY July 2014

Diploma in Hospitality Management

Trained in central reservation system (ORS) Opera

Employment History

Newport News Marriott at City Center February 2018

Convention Setup Crew/Banquet Server

Partnered with Banquet Manager and Event Staff to host and produce private event for Tim Kaine and NBA

Maintained daily schedule of Events; to include: Group/Contact Name, Time and Room Reservation slot, Room setup/layout, Food and Beverage set up, and all staffing required

Coordinated with Kitchen and Sales Team to render timely execution of details as outlined in contractual agreement

Facilitated appropriate timeline for setup of linens, furnishings, and food and beverage displays

Proven beverage sales by up-selling Group Packages

Communicated with Front Desk and Housekeeping to keep public and Event space accessible for all in-house Events

Provided A/V access to maintain Guest level quality of all Audio and Visual needs while occupying Meeting spaces

Refreshed rooms to ensure overall cleanliness/efficiency of the Guest Experience

Assisted in breakdown of all Banquet décor after conclusion of any meeting/event

Upheld records for future-dated Events and scheduling

Kept track of Guest feedback and Company Objectives

Whitney Museum of American Art April 2015 – February 2017

Studio Cafe

USHG – Expeditor/Kitchen Server

Launched Renzo Piano designed space--Studio Café at the Whitney Museum of American Art May 1, 2015

Collaborated with James Beard Award Winning Chef Michael Anthony of Gramercy Tavern

Wine education by one of three Master Sommeliers in the world to also hold a James Beard Award for Outstanding Wine Service

Served thoughtfully sourced seasonal contemporary-style American fare in a casual café and museum with an upscale dining environment

Trained in Micros (POS)

Barclays Center Brooklyn, NY August 2014 – August 2015

Levy’s Restaurants - Counter Attendant

Top Grossing U.S. Venue in 2013

Servicing over 17,000 guests per visit

Served NBA Officials alongside A-list talent for NBA All-Star Game 2015

Ensuring proper identification and alcohol consumption standards are practiced

Facilitating OSHA and DOH guidelines

One of 3,000 applicants chosen, 1,500 interviewed and 241 hired

Crumbs Bake Shop, New York, NY

Catering Assistant October 2013 – July 2014

Worked alongside Catering Sales Manager reporting directly to CEO

Assisted in launch of Gluten-free location and Dippin’ Dots campaign

Coordinated all local/international deliveries within US and North America

Processed email, telephone, and web inquiries via Seamless.com

Closed corporate accounts for Fortune 500 companies totaling over $11,400 in revenue for a single order

Privé Group, LLC New York, NY August 2013 – August 2014

Promotional Event Coordinator

Hosted NYFW Event at Highline Ballroom

Repeat venues; Skyroom, XVI Rooftop, and Cellar Bar

Movie Tavern Houston, TX April 2013 - June 2013

Server

Received guest’s food and drink orders, expedited kitchen staff, monitored food runners, prep and presentation

Operated handheld POS, and processed cash and credit card payments

Stocked supplies and maintained cleanliness of theater

Williamsburg Pottery Williamsburg, VA March 2012 - October 2012

Sales Associate

Assisted with grand opening of multimillion-dollar renovated location

Administered demos, and arranged displays of specialty food, pottery, and houseware items

Trained and coached new hires in personal development, policies and procedures

Operated Microsoft POS

Rotated stock and updated pricing

Processed inventory for soft and hard line items

Optimization Consulting, Inc. Waldorf, MD April - June 2011

Personal Assistant to Richard Holmes

Coordinated all events, including large scale event for over 300 guests publicized in local news

Developed house Standard Operating Procedures (SOPs)

Maintained daily status reports, time and attendance, vendor files, and employee records

Busch Gardens Williamsburg, VA March 2006 - September 2007

Cashier

Operated IBM POS in specialty gift shop, servicing an average of 3 million guests annually

Performed opening and closing procedures, cash handling, and maintained individual retail space with minimal supervision

Skills/Training

PC/Mac: Microsoft Word, Outlook, PowerPoint, and Internet research

Certifications AH&LA Managing Housekeeping Operations

8 and 16 hour Security Guard Training

CPR and First Aid Certified

Contact this candidate