Service Representative Customer
Resume:
CHAD MCINTOSH
FAR ROCKAWAY, NY, 11691
**************@*****.***
Skills
Hardworking Customer Service Representative with an excessive amount of experiences. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with customers. Motivated to maintain customer satisfaction and contribute to the company. Always apply good judgment when performing duties.
Experience
March 2021-2022
ERMC JFK, DELTA AIR LINE – Cabin Agent
●Ensure necessary ground equipment available in the ramp and bag room for upcoming flights.
●Responsible for cleaning all assigned customer aircraft thoroughly.
●Ensure compliance with delta, TSA and Federal Aviation Administration.
●Handle International Trash in accordance with regulatory procedures.
●Checking, handling, assembling, removing and installing passenger service cabin furnishings and supplies.
September 2020 - 2021
Fedex, Bethpage, NY - Sorter/ Package Handler
●Work within a team
● Learning and properly executing FEDEX package handling met
●Scanning and Loading UPS packages into trailers in a warehouse environment
●Ability to discern numbers and information in order to sort packages correctly
●Physical job / standing and lifting repetitively
●Assist in the electronic scanning of all parcels using a handheld scanner
●Attention to detail while working in a fast paced, pressurized environment
August 2022- 2023
OPTIMUM – Cable technician
●Installing, maintaining and repairing cable in fractures
● Troubleshooting issues with the cable network
●Complete paperwork such as timesheets, checklist vehicle inspection reports and service order
●Repairing cable poles and tower
●Installing television, routers, and internet technology device.
●Testing newly installed or relocated cables according to company specification.
Education
DECEMBER 2019 - JUNE 2021
Pathway to Graduate, Queens, NY - Diploma/ GED
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