Customer Service Data Entry payroll clerk shipping and receiving cler

ANNE Maria hoyle

**** **** *****

************@*****.***

Customer Service Wage Computation HRMS Microsoft Office Suite Employee Training Scheduling Payroll 10-Key Calculator Filing Inventory Mailing Database Systems

Administrative Report Preparation Timekeeping Reconciliation WORK HISTORY:

Cashier - Full Time, Third Shift

Meijer Express - McHenry, IL April 2018-March 2020

● Reviewed timesheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.

● Kept track of leave time, such as vacation, personal, and sick leave, for employees

● Prepared and balance period-end reports, and reconcile issued payrolls to bank statements Trained employees on organizations’ timekeeping systems.

● Coordinated special programs, such as United Way campaigns, that involved payroll deductions.

● Coached and developed employees.

Experience with: 10-key calculators, Automated payroll software, BMH Open4 Payroll, Data entry software, Human resource management software HRMS, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word

Election Clerk

Kane County Clerk’s Office - Geneva, IL April 2015-October 2015

● Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer.

● Communicated with customers, employees, and other individuals to answer questions, explained information and addressed complaints.

● Compiled and verified voter lists from official registration records.

● Obtained signatures and recorded names of voters to prevent voting of unauthorized persons.

● Distributed ballots to voters and answered questions about the voting process.

● Reviewed and counted valid ballots.

● Prepared official reports of election results.

Experience with: 10-key calculators, Adding machines, Computer terminals, Filing system software, Microsoft Excel, Microsoft Office software, Microsoft Windows, Microsoft Word, Multi-line telephone systems, Photocopiers, Scanners, Spreadsheet software, Switchboards Assistant Store Manager

Kelley Williamson - Dekalb, IL February 2014-January 2015

● Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, and returns.

● Inventoried stock and reordered as needed.

● Instructed staff on how to handle difficult and complicated sales.

● Established and maintained credit policies and operating procedures.

● Hired, trained, and evaluated personnel in sales or marketing establishments.

● Promoted or fired employees when appropriate.

● Assigned employees to specific duties.

● Enforced and maintained safety, health, and security rules.

● Established and implemented policies, goals, objectives, and procedures for various departments.

● Conferred with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

● Provided superior customer service.

Experience with: ASI Complete software, Barcode scanners, Cash registers, CompuTant CounterPoint, Fax Machines, Inventory management software, Payroll software, Point of sale POS computer terminals, Point of sale POS software, Scheduling software Deli Manager (Delicatessen Manager)

Kroger - Huntington, IN October 2009-December 2013

● Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

● Formulated pricing policies for merchandise, according to profitability requirements

● Reviewed inventory and sales records to prepare reports for management and budget departments Resolved employee conflicts.

● Adhered to all local, state, and federal laws and company guidelines.

● Created an environment that enabled customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store. Experience with: Cash registers, Credit card processing machines, CyberMatrix POS, DacEASY software, Desktop computers, Fax Machines, Intuit QuickBooks Point of Sale Brake Press Operator

Onward - Huntington, IN March 1995-February 2000

● Loaded pieces of metal into the machine for shaping or straightening, aligning, and positioning the material to achieve specific shapes.

● Read and followed detailed blueprints and schematics.

● Inspected pieces of fresh sheet metal for imperfections and overall quality.

● Followed company, state, and federal safety regulations. EDUCATION:

High School Diploma

Batavia High School - Batavia, IL May 1995

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