Security Officer Customer Service

ADRENIA F

BARBOUR

mobile: 678-***-**** email: ***************@*****.***

Skills Summary

I have great oral communication skills. Whether that is talking with customers on the phone or in person. I am also able to effectively speak with other associates or management. In my years of work in different jobs I have developed great customer service skills as well.

Education

GED from IUK Continues Learning 1991

Experience

Allied University Security Services

02/2024- current

Security officer at LaQuinta Hotel.

Responsible for continuously patrolling the parking lot to make sure there are no vehicles being broken into or stolen.

Culpepper AssociateSecurityServices

September 2022-Current Employer

Security Officer

Assist the Veterans coming into the clinic for services.

Direct the clients to the appropriate check- in desk.

Answer any questions the clients may have about services available, anything that I am not knowledgeable about I find someone that is to help them.

Watch and secure the interior doors of the clinic to make sure the clients are not roaming in any areas unchaperoned by staff.

Contact

Lieutenant Robert Risley of the VA Police 404-***-****)

American Security Association

Security Officer

June 2022 - August of 2022

I verified identification for anyone that came on the property(neighborhood) and made sure that they have proper permissions to enter on the property. I also monitored cameras for any suspicious activities that may need to be investigated.

Keenan Pace site supervisor

Contact 678-***-****)

Allied Universal Security

Security Officer

July 2021- June 2022

I worked at various sites, checking employees bags to make sure there were no unauthorized items being brought into facilities. As employees leave I would check them to make sure they were not stealing products from the company. Any infractions would be reported to my shift to my shift manager.

Alicia Scott Supervisor

Contact 678-***-****)

FedEx Ground

Package Handler

Truck and shipping

December 2019 – July 2020

I worked on loading and unloading boxes from trucks in a timely manner, that way packages can arrive in the proper area for shipping.

Shift manager Alex Nobles

Contact 404-***-****)

Custodian

Cleaner

October 2015 – December 2018

Here I cleaned the church making sure the bathroom, and kitchen was clean and sterilized for the church members before/after events. I would also vacuum all carpets and dust all the wooded areas for Sunday's service.

Manager Maimie Tillman

Contact 770-***-****)

Awards and acknowledgements

I was rewarded employee of the month July 30 2022 for going above my expectations giving the residents a safe and secure environment. When someone came onto property without permission and reported the issue to not only the officer but as well as the resident so they knew what was going on. I also volunteered to work extra shifts due to staffing storage. Additional assignments were given to me by Keenan Pace site supervisor .

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