Veronica Ramirez
****.*********@*****.***
Dedicated and versatile professional with extensive experience in both marketing and veterinary care. Skilled in client relations, sales, and organizational management. Adept at handling diverse responsibilities with efficiency and attention to detail. Authorized to work in the US for any employer
Work Experience
Lead Marketing/Sales executive
Legendary California LLC-Remote
January 2019 to Present
Led marketing and sales initiatives for a dynamic firm specializing in small business consulting and promotional events.
• Managed client relations and served as the primary point of contact, ensuring exceptional service delivery.
• Spearheaded various marketing activities including content creation, branding, social media management, SEO, and event coordination, resulting in increased brand visibility and sales growth. Veterinary Assistant
OakVet Animal Specialty Hospital-Oakland, CA
August 2022 to January 2023
Provided emergency veterinary assistance, specializing in overnight ER triage and critical care.
• Conducted lab work, patient triaging, medical record documentation, and administered treatments with compassion and expertise.
• Educated pet owners on proper nutrition and preventative care, ensuring the well-being of animal patients.
Veterinary Assistant
VETERINARY MEDICAL CENTER-Sacramento, CA
June 2018 to January 2019
I was a veterinary assistant. I performed lab work, patient triage, medical record documentation, prescription preparation, blood draws, assisting in digital radiographs, educate owners on nutrition and preventative care, provide emergency and critical care. I handled and safely restrained a wide range of animal patients. As well as administering vaccines and injections. I also assisted in major surgeries, c- sections, surgical AI, spay & neuter’s .
Veterinary Assistant
Family Friends-Citrus Heights, CA
May 2017 to August 2018
As a veterinary assistant I performed lab work, occasional reception duties, medical record documentation, prescription preparation, blood draws, placing endotracheal intubation & extubation, assisting in digital radiographs, assist in surgery's and monitor anesthesia, assist in dental procedures, assist doctors in exam rooms, educate owners on nutrition, provide emergency and critical care, handle and safely restrain a wide range of animal patients, Also to administer injections and vaccines. Veterinary Technician
Rocklin Ranch Veterinary Hospital-Rocklin, CA
September 2017 to June 2018
As a veterinary technician assistant
(Am Floor Technician).
I performed lab work, medical record documentation, patient triage, animal restraint prescription preparation, blood draws, iv catheter placement (when needed), assisting in digital radiographs, educate owners on nutrition and preventative care. Provide emergency and critical care, administered vaccines and injections.
Veterinary Receptionist
Pawsh Place-Vacaville, CA
January 2018 to April 2018
Providing excellent customer service,greeting clients, experience with multi-line phone system, filing records, prescription request and filling, client admitting, pre/post exam room preparation, scheduling appointments, Cornerstone experience.
Site Manager
East Sac Self Storage-Sacramento, CA
June 2016 to May 2017
Meet gross revenue targets set forth by the company ownership, through effective sales and marketing activities. Maintain designated office hours; provide outstanding customer service in person and via telephone. Maintain professional, courteous relationships with existing and prospective customers, company vendors, community business members and company staff. Maintain financial reporting and bookkeeping
systems provided by employer. Daily surveillance of property to ensure protection of customers' stored possessions, as well as company property and buildings. Keep property clean and in good repair at all times, supervise any additional staff, such as relief managers or any other designated personnel. Make bank deposits, purchase supplies and services as needed. Complete any collection activities that may be required of delinquent accounts, any other duties designated by my employer or district manager. Pet Care Attendant
Veterinary Emergency Service-Fresno, CA
April 2007 to January 2008
I worked throughout the entire hospital. My responsibilities were caring for all patients (i.e. dogs & cats). Animal restraint, housekeeping, cleaning before and after surgery, cleaning patient beds after checkout, treatment rooms before and after use, infectious disease cleanup, sterilization of surgical packs, preparation for surgery ( getting surgery tools out and set up), preparing IV's, preparing IV flushes, restocking all hospital
items (syringes, needles, lab supplies, medicine vials, solution tubs, catheters, IV fluid bags, food, amoxi/clamor, etc.) answer client phone calls (when needed). Kennel Assistant
Mueller Pet Medical Center-Sacramento, CA
October 2006 to March 2007
I worked in the boarding facilities, my responsibilities were to care for all boarding clients. Cleaning, feeding,
watering, kennel grooming, and housekeeping throughout the hospital. I rinsed, scrubbed, and disinfected animal cages. On Sunday's assisted in answering telephones, client's questions and needs and entering boarding information.
Kennel Assistant
South Sac Pet Hospital-Sacramento, CA
June 2006 to October 2006
I worked in the boarding facilities, my responsibilities were to care for all boarding clients. Cleaning, feeding,
watering, kennel grooming, and housekeeping throughout the hospital. I rinsed, scrubbed, and disinfected
animal cages. Assisted technicians in procedures, and assisted front staff with answering telephones, client's questions and needs.
Education
Some college in Business
Cosumnes River College - Sacramento, CA
August 2012 to January 2015
High School Diploma
Florin High School - Sacramento, CA
2007
Skills
• CUSTOMER SERVICE (10+ years)
• RECEPTIONIST (3 years)
• RETAIL SALES (2 years)
• EXCEL (1 year)
• MICROSOFT WORD (10+ years)
• Veterinary Technician (5 years)
• Experienced
• Hospital (10+ years)
• Scheduling
• Billing
• Filing
• Data Entry
• Microsoft Office
• Organizational Skills
• Clerical
• Computer Skills
• Medical Terminology
• Inventory
• Outlook
• Social media management
• Adobe Photoshop
• Pet Care
• Branding
• Search Engine Optimization (SEO)
• Personal Training
• Marketing
• Veterinary experience
• Google Docs
• Google Suite
• Communication skills
• Veterinary technician experience
• Social media marketing (3 years)
• E-Commerce
• Veterinary Assistant
• Animal Restraint
• Kennel Experience
• Critical Care Experience
• Animal Care
• EZY vet software (1 year)
• Avimark
• Cornerstone
• Triage
• Venipuncture
• Medical Imaging
• Animal restraint
• Medical imaging
• Front desk
• Vital signs
• Medical records
• Hospital experience
• Critical care experience
• Branding
• E-commerce
• Laboratory experience
• Social media management
• Documentation review
• Retail sales
• Business development
• Property management
• Marketing
• SEO
• Sales
• Events management
• Clerical experience
• Customer service
• B2B sales
• Outside sales
• Content creation
• Blood sampling
• Communication skills
• Phlebotomy
• Veterinary technician experience
• Triage
• English
• Writing skills
• IV insertion
• Veterinary critical care experience
• ER
• Computer skills
• Microsoft Office
• Organizational skills
• Microsoft Excel
• Time management
• Data entry
• Computer skills
• Medication administration
• Animal catheterization
• Animal handling
• Veterinary experience
• X-Ray
• Sales
• Organizational skills
Certifications and Licenses
ISSA Certified personal trainer
CPR Certification
Food Handler Certification
Driver's License
Non-CDL Class C
ServSafe
Assessments
Supervisory skills: Motivating & assessing employees — Proficient August 2022
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Work style: Reliability — Proficient
March 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Veterinary technician — Proficient
March 2023
Providing medical care to animals in a veterinary setting Full results: Proficient
Attention to detail — Proficient
June 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work style: Conscientiousness — Proficient
March 2023
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Customer focus & orientation — Proficient
August 2022
Responding to customer situations with sensitivity Full results: Proficient
Veterinary technician — Proficient
August 2022
Providing medical care to animals in a veterinary setting Full results: Proficient
Social media — Proficient
September 2022
Knowledge of social media techniques and analytics interpretation Full results: Proficient
Work style: Reliability — Proficient
August 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work motivation — Proficient
August 2022
Level of motivation and discipline applied toward work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
• Excellent Customer Service • Efficient in Avi-mark/ Corner Stone
• Dependable • Efficient in Microsoft Word/Excel
• Superior capacity of understanding new
concepts and applying them correctly.