Service Representative Customer
Resume:
Contact
Brampton ON L*A 1N5
******************@*****.**
m
www.linkedin.com/in/jyotsnabaliga
(LinkedIn)
Top Skills
AutoCAD
Planning
Research
Languages
Hindi (Native or Bilingual)
Gujarati (Native or Bilingual)
Konkani (Native or Bilingual)
Honors-Awards
GOWA
Publications
Engineering
Engineering and other fields
Jyotsna Baliga
Work-Study progam globally to increase my industry knowledge United Kingdom
Summary
JYOTSNA BALIGA
US/CANADIAN/BRITISH CITIZEN
Email : ******************@*****.***
CURRENTLY ONLINE Rashtriya Swachhta Kendra,Swachh
and Swasth Malleshwaram,SUUAHARA,SuDhara programs
TAPF,ASHOKA Gates,Google,Bare Necessities, NUST,LOREAL Canada - UNESCO,Ryerson University,SJSU
Restarting Together @ citi
Proud Supporter of TAPF -The Akshaya Patra Foundation UK India and Ayurvedic Products
FOCUS AREAS FOR YOUTH : ONLINE Stem
Education,BBBS,BGCP,OPAL -Canada -UK
CANADIAN FLEXIBLE WORK EXPERIENCE:
ASSISTANT @ ZARA
Assist in real estate
Worked at 4Over.com
Worked at Recycling
Seminar -Smart Commute
Associate At Nissan,Canada
Worked at Molinaro's Pizza-Fine Italian Pastas & Foods Packaging Work experience at Menasha Packaging
Completed my assignment as an associate at TJMaxx -Winners- Homesense-Marshalls Distribution Centre
Working at Sundine Produce Packaging for Loblaws and No Frills Worked at Eco-Energy
Unilever
AFCAN
COMPUSYSTEMS Inc.Transnational Services
IATA approved at Armen Tours and Travel,Bengaluru,India Completed a summer camp w/Ecosource.
Kids and Youth Activities : Early Years Ontario
PDSB -Member of the School Council and Event Planner Hospitality at Dosa Curry,Days Inn,Coffee Time
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ENGINEERING COORDINATOR Was involved in all the projects concerning Malton redevelopment.-My Malton,MiWay Habitat for Humanity Attend meetings regarding all the projects, Downtown Reimagined,Brampton 2040,Nurturing neighborhoods
TELEPERFORMANCE for ROGERS services-Call centre agent Supervised my very own home renovation. All aspects of the home covered. Love painting small items.
Worked at Sharma & Associates,Appanna Nirmala &
Nirmala,CADSTAR,Technoamerica,Digital Inc. Shailesh Marfatia - private engineering firms.
Civil Survey Engineer who works collaboratively with customers and co-workers to produce quality designs.
Surveying
Seasoned civil engineer adept at managing large scale public infrastructure in a cost effective manner. Civil Engineer who collaborates with large teams to implement successful problem solving strategies.
Experience
ROGERS
ROGERS CSR
January 2020 - Present (1 year 3 months)
Brampton,Canada
ZARA
Customer Service Representative & Associate
September 2007 - October 2018 (11 years 2 months)
GTA
Canadian work experience in various industries in the GTA.RESUME on Indeed.ca - Jyotsna Krishna
ZARA Aide
McDonalds Restaurant Warehouse Associate
Real estate Associate 2017
4Over.com
September 2016-October 2016
Associate @Printing company
Associate Engineering & Retail
Sep 2015 – Sep 2015
Worked at Recycling at Integrated Waste Management Facility,Region of Peel. Page 2 of 6
Seminar -Smart Commute-Latest updates on transportation Associate At Nissan,Canada-Lifetime opportunity of working in such a wonderful environment .
Worked at Molinaro's Pizza-Fine Italian Pastas & Foods. Work experience at Menasha Packaging distribution centre for Rimmel London,Coty USA,Lindt Choclates and household products for Xmas and Valentine day.As well as Unilever products like Dove,Tresemme,Vaseline,Qtips.
Completed my assignment as an associate at TJMaxx -Winners-Homesense- Marshalls Distribution Centre
Working at Sundine Produce Packaging for Loblaws and No Frills Worked at Eco-Energy
At Menasha Packaging for Unilever Products.
Completed a summer camp w/Ecosource.
Currently involved in all the projects concerning Malton redevelopment.-My Malton,MiWay and transportation systems. Also love the mission that Habitat for Humanity works for.Attend meetings regarding all the projects. Active accounts w/social media -Facebook & Twitter Home Renovation,Volunteer Job
Apr 2014 – August 2014
Contributors
Jyotsna Krishnakumar & Aryan Pai
Peel School Board -Lancaster PS
Jan 2011 – Jun 2013
Volunteered as Member of School Council,Assisted w/school event,in-class help,outdoor gardening,school trips
Customer Service Experience
10 Years Customer service experience in various fields like hospitality,IT, recruiting in US and Canada
2000-2010
Teleperformance
Sep 2008 – Mar 2010
Call Centre Agent for outbound customers for ROGERS.Multitasking w/ computers and phone
Coffee Time
Jan 2007 – June 2007
Co-managed Coffee Time w/owner Helen. Managed
cash,baking,serving,arranging
Digital Inc.
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Sales and Marketing Manager
October 2002 - March 2003 (6 months)
Manassas,VA,USA
Over the phone sales and marketing and supervised Cisco certifcation tests. GOWA
Research Engineer
August 2002 - August 2002 (1 month)
Bangalore,India
Won the GOWA award for engineering @ Bangalore,india. Technoamerica, Inc
Accounts Executive,Technoamerica
February 2002 - August 2002 (7 months)
Bangalore-San Jose
Coordinating a project Technoamerica to bring companies in India and the US together.
Also working as a student counseller for Cyber Foundation @ PrISM. Will be leading an IT
delegation to the US.
Transnational Legal Services
Assistant
September 2000 - December 2000 (4 months)
Rochester Hills
Assistant in immigration matters for H1 Visas
CompuSystems,Inc.
Recruiter
2000 - 2000 (less than a year)
MI,USA
In-house IT recuitment for the firm
CADSTAR
Civil Engineer
July 1999 - November 1999 (5 months)
AUTOCAD Engineer Independently handled civil and architectural engineering drafting projects.While on the job undertook responsibilities which included AUTCAD Release 14.Administrative support as also supervising projectsof a team.
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APPANNA, NIRMALA & NIRMALA
Civil Engineer
March 1992 - May 1992 (3 months)
Bangalore
Independently handled the civil and architectural manual drafting projects as also site supervision as a team.
SHARMA & ASSOCIATES
Interior Designer/Site Supervisor
April 1991 - February 1992 (11 months)
Bangalore
Supervised projects on siteand handled the cost estimation of the project. SHAILESH MARFATIA & ASSOCIATES
Trainee Civil Engineer
December 1990 - March 1991 (4 months)
Had thorough training in the different aspects of civil and architectural projects which include manual drafting, cost estimation,valuationbidding for different projects for urban and regional projects.
Dr. S&SS Ghandhy College Of Engineering
Student/Final Year Engineer
August 1990 - January 1991 (6 months)
Surat,Gujarat, India
Had thorough training in the different aspects of civil and architectural engineering, which include manual drafting, estimating and costing,
valuation, bidding for different projects for the urban development of the city. Final Year Project on the Urban Development for a particular site in the suburbs of the
city. Details of which include surveying the site, noting the area measurements, drafting
and writing a report on the project.
Education
Wayne State University,San Jose State University
BSCE, Civil Engineering · (1994 - 2001)
Armen Tours & travel
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Travel & Tourism · (1998 - 1998)
Community Colleges
Management/Computers · (1992 - 1994)
APPLE Computers
AUTOCAD · (1992 - 1992)
Dr. S& SS Ghandhy College Of Engineering &
Technolgy,Surat,Gujarat State,India
DCE, Civil Engineering · (1987 - 1991)
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