Administrative Assistant Community Health

Lynn R. Streuli

Cell Phone: 414-***-****

Email: ********@*******.***

Address: **** ******** ** **** *

Waukesha, WI 53188

Experience:

CAN Community Health

Payment Poster

January 2024 – Present

Pull Explanation of Benefits off Insurance websites and Clearinghouses Post incoming insurance/patient payments

Log daily work on multiple spreadsheets

Work on projects as assigned by my supervisor

Assist other teammates when they have questions

Work Lockbox postings and correspondences

Research discrepancies between daily EFTs and ERAs Assist with input on new department processes

ProHealth Care

Cash Posting Dept Lead

May 2022 – January 2024

Assist with new department processes

Create documented department procedures

Maintaining the Daily Cash Tracker

Daily Cash Balancing

Process refunds to patients

All duties listed below

Cash Reconciliation/Poster

October 2018 – May 2022

Pull Explanation of Benefits off Insurance websites and Clearinghouses Prep manual and electronic batches for daily posting Log daily work on multiple spreadsheets

Get daily deposit ready

Post incoming insurance/patient payments

Post Pharmacy insurance payments

Healthwise Professional Billing

Cash Posting Dept Lead

June 2017 – October 2018

Managing the in-house and off-shore posting teams

Speaking with clients when necessary

New client on-boarding meetings to go over posting process/policies Set up all new accounts with ShareFile

Problem solve daily issues with clients

Create documented posting procedures

Deal with computer connectivity issues and reach out to IT support as needed All duties listed below

Cash Poster

February 2015 – May 2017

Pull Explanation of Benefits off of Insurance websites and Clearing houses Prep EOB batches daily for over 70 clients

Post incoming insurance payment for multiple clients Back up to the Administrative Assistant

Dr. Barbara A. Hummel, MD

Administrative Assistant

August 1999 to February 2015

Check patients in and out.

Schedule appointments and certain procedures.

Professionally and courteously verified appointment times with patients. Verified patients' eligibility and claims status with insurance agencies. Prepared patient charts accurately and neatly for the clinic. Helped in obtaining proper prior authorizations for medication/outpatient procedures. Maintained strict patient and physician confidentiality. Responded to correspondence from insurance companies. Posted and adjusted payments from insurance companies. Identified and resolved patient billing and payment issues. Printed and reviewed monthly patient aging reports. Responsibly opening and closing office and maintaining cash drawer. Education:

Instituiton: WCTC

Course: Nursing Assistant Program

Dates: October 15, 2021-November 19, 2021

Institution: Greenfield High School

Major: General

Year Graduated: 1987

Certifications: Certified Nursing Assistant

Credential ID WI034253101671

Skills:

• Strong common sense

• Great customer service

• Organization

• Excellent communication

• Strong problem-solving ability

• Proficient with Microsoft Office

• Accurate and detail orientated

• Quick Learner

• Resourceful

• General office support (phones, faxing, filing, scanning) Strengths:

• Professional and friendly phone etiquette

• Extremely reliable worker

• Strong Multi-tasker

• Works well under pressure

• Pays close attention to details

• Excellent client relations

References:

Given upon request

Contact this candidate