Administrative Assistant Customer Service
Resume:
Patricia Esquivel (Formerly Diaz)
Administrative Assistant/Driver/Warehouse
San Antonio, TX 78226
***********@*****.***
Professional Administrative Assistant/Customer Service Willing to relocate to: San Antonio, TX
Authorized to work in the US for any employer
Work Experience
Administrative Assistant
US Logistic Solutions - San Antonio, TX
April 2022 to Present
Billing Assistant and Dispatching work closely with driver's and incoming calls emails and closing of routes 7-11
Seven eleven 7 11 - San Antonio, TX
July 2021 to March 2022
Assistant manager and all duties assigned following GM orders stocking and running a successful team. Cashier/Customer Service- GSL
Pilot Flying J - Pyote, TX
January 2020 to April 2021
General cashier lead-GSL customer service work any shift cash handling. Maintenance and deli needs do all paper work at end of shift. Professional customer service. Assistant Manager
Family Dollar - Wink, TX
October 2019 to December 2019
Customer service,responsible for petty cash, unloading 18 wheel truck weekly stocking, cashier, clean and do daily close out reports. Opening and closing of store and counts of registers. And other duties as assigned.• Managed a group of associates
Sales Associate
Cal's Convenience, Inc. - Pecos, TX
July 2019 to September 2019
• Cashier
• Stocker
• Cleaning
• Cooking
• Worked as team lead
• Responsible for resolving all customer complaints
• Processed customer transactions
Administrative Assistant/Driver/Warehouse
Zone LLC - Pecos, TX
December 2018 to February 2019
Warehouse stocking parts, inventory, and all administrate duties. Also I am a driver hauling pipe with 40 ft. goose neck. As an administrative assistant batch sales post totals to an excel spreadsheet. Process new hires and did benefits.
Pharmacy Technician
Caremark - San Antonio, TX
January 2018 to April 2018
Prior Authorization department, use systems AS400, peoplesafe and CAS. Electronic visit verifier
St. Benedicts Home Health Care - San Antonio, TX
July 2017 to October 2017
San Antonio, TX
July 2017 to October 2017
Electronic Visit Verifier
As a verifier I monitored provider time sheets, incoming calls, data entry, reporting to clerks. Payroll monitoring hours of providers and making sure they were reporting on hours. Billing and Insurance Supervisor
Autism Community Network - San Antonio, TX
November 2016 to June 2017
Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge.
Clinical Operations Assistant
Bexar Imaging - San Antonio, TX
February 2016 to November 2016
Front desk operations including Radiology Over reads, all clinical needs, insurance verifications, collecting co-pays, burning cd's, printing out reports, and worked on recalls. Patient Coordinator
San Antonio Eye Center - San Antonio, TX
August 2009 to October 2015
As a patient coordinator I was at the surgery center as I registered all patients to sign legal documents electronically. Software knowledge most EHR and EMR systems, included Next Gen and Medicare. I prepared all necessary paper work for next following day, assigned surgery numbers and post operative paper work.
Answered phone calls for administration and made any necessary appointments for walk in patients. Verified insurance, scanned in insurance cards. Incoming calls scheduling as needed. Endowment Administrave Assistant
Jewish Federation of San Antonio - San Antonio, TX February 2008 to August 2008
As endowment assistant, maintain donor files, databases and correspondence, submit monthly advertisement for Jewish Journal, bar/bat mitzvah and b'nai tzedek programs, donor advised funds. Additional responsibilities included working with the Development team to fulfill the need of reporting and managing donor files and acknowledge them appropriately. Also worked closely with comptroller in balancing accounts and reports.
Work closely with Endowment Associate in upcoming events as well as preparation with grant advisory committees, develop community mailings.
Administrative Assistant/lT Support
San Antonio Food Bank - San Antonio, TX
March 1999 to February 2008
As Administrative Assistant I assisted in keeping a clean donor data base, additional duties including all data entry, mail merging, reporting. Down Loading PayPal payments and Frost National Bank. As well as assisting with all deposits and information technology, and backup to receptionist. Other duties as assigned.
Education
None in Business Administration
Texas State University - San Marcos, TX
August 1986 to November 1986
High school diploma in Diploma
Wheatley High School - San Antonio, TX
August 1982 to May 1986
Certificate of Completion in Billing and Coding
Everest Institute - San Antonio, TX
Skills
• Administrative support
• Executive administrative
• Printers
• Data entry
• Typing
• Customer service
• Mainframe
• Internet explorer
• Flash
• Excel
• Outlook
• Word
• Wordperfect
• Bilingual
• Warehouse Associate
• Word Processing
• Medical Coding
• Medical Billing
• Autism Experience
• Pharmacy Technician Experience
• EMR Systems
• Insurance Verification
• Medical Records
• Microsoft Excel
• Spanish
• English
• Microsoft Word
• Medical Terminology
• Medical Office Experience
• Medical Scheduling
• Clerical Experience
• Patient Care
• Computer Skills
• Medical Receptionist
• HIPAA
• Experience Administering Injections
• Office Management
• 10 key calculator (10+ years)
• Administrative experience
• Warehouse experience
• Adobe Acrobat
• Transcription
Languages
• Spanish - Intermediate
Certifications and Licenses
Driver's License
Assessments
Written communication — Proficient
November 2020
Measures a candidate's ability to convey written information using proper grammar rules. Full results: Proficient
Electronic health records: Best practices — Completed December 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Completed
Administrative assistant/receptionist — Familiar
November 2020
Using basic scheduling and organizational skills in an office setting Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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