Customer Service Data Entry

jk JAMUNA KARKI

Reynoldsburg, OH *****

*************@*****.*** / 702-***-****

SUMMARY

Hardworking employee with customer service, multitasking and time management abilities. Devoted to

giving every customer a positive and memorable experience.

SKILLS

Team Collaboration Good listener

. Attention to details Time Management

e Communication skills Data Entry

e Customer Service

EXPERIENCE

Pharmacy Technician / WellCare pharmacy - Reynoldsburg, OH 04/2023 - 04/2024

Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.

Received payment from customers and processed credit card transactions when necessary.

Resolved customer complaints in a timely manner while maintaining professionalism at all times.

Organized work areas so that everything was easily accessible when needed.

Created new customer profiles and updated demographics, allergies and new medications in

pharmacy computer systems.

Inspected medication storage locations to monitor drug expiration dates and supply adequate

inventory.

Picking and Packing / Simos Solutions - Gahanna, OH 10/2019 - 08/2023

Worked successfully with diverse group of coworkers to accomplish goals and address issues

related to our products and services

Identified needs of customers promptly and efficiently.

Performed quality control checks on all items prior to packing.

Scanned items using handheld scanners, ensuring accuracy of data input.

Maintained cleanliness of work area in accordance with safety regulations.

EDUCATION AND TRAINING

High School Diploma 05/2019

Valley High School - Las Vegas, NV

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