Customer Service General Office

Michael D. Pegues Jr..

Objective:

To provide excellent customer service and meet the goals of company and complete any task or assignment to the best of my ability. Experience

* Guardsmark Security

San Francisco & Museum Of Art San Diego Ca.

My duties Included, Floor Supervision, Managing work Schedules Greeting and assisting our visiting patrons (Over 500 visitors daily), and General office duties.

April 2003 - September 2006

* GAP Oakland, Ca.

Started in the overnight Replenishment position and made the transition into floor Customer Service and restocking. In less than 6 months I was promoted to a Loss Prevention Agent responsible for Training sales associates on the floor. August 2001- January 2003

* Plush Prints, Oakland, Ca.

As a paid Intern my duties were Print design, Web Authoring Customer Service, Sales and general office.

January 2000 - September 2002

* SEARS Roebucks, Oakland, Ca.

As Cashier my duties were Ringing up Customers and Maintaining the Mens casual Clothing Department.

July 1999 - January 2000

* Sportmart Emeryville, Ca.

My duties were Maintaining and Servicing Customers in the Sports Apparel Department pricing and restocking.

February 1998 - July 1999

*Ross stores throughout the San Francisco Bay Area, Ca. I started as the assistant facilities maintenance Manager Servicing San Jose, Oakland, and San Francisco. After 6 months I was promoted to Stock Clerk and Customer Service.

January 1997 - February 1998

Education

* Refresher Courses in Microsoft Office suite

San Diego Continuing Education, City College, Ca

* Graphic Arts Specialist Associate of Arts

Silicon Valley College Fremont, Ca

* Graphic design and Animation 1 year Before

transfering to Figure Drawing & Story Boards

The Academy of Art College San Francisco CA

* Visual and Performing Art/Play Set Design

Oakland Technical High school

Skills

* Customer service

* Filing

* Communication

* Sales and Stock

* Merchandising

* Loss prevention

* General Office

* Small Group Management

Software

* Mac OS

* Microsoft Windows

* Microsoft Office

* Additional experience

available by request

References available by request.

600 Wilbur Avenue #2075 Antioch CA. 94509

Home @: 925-***-****

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