Customer Experience Primary School Teacher

Experience

Teller at TD Bank, Ewing, NJ

December 2022 to January 2024

Processed everyday banking transactions with accuracy and efficiency. Responsible and accountable for cash drawers and vaults and ensure that cash drawers were balanced. Educated customers on the bank’s products and services while delivering legendary customer experience.

Teacher at Grace Primary School, Belize City, Belize

August 2006 to August 2022

Developed and implemented unit lesson plans for various classes, administered tests and evaluations, and analyzed student performance. Additional responsibilities included organizing classroom spaces that were conducive to learning and provided support to novice teachers of grade 7 and 8.

Teacher at St. John’s Vianney Roman Catholic Primary School, Belize City, Belize

August 2005 to August 2006

Prepared lesson plans and educating students at grade 6 level by instructing in a variety of subjects and allowing students to understand the concepts.

Part-time Telephone Operator/Information Officer at Belize Tourism Board, Belize City, Belize

July 2000 to July 2001

Assisted international tourist via telephone, email, fax and mails with valid, rapid and accurate information about Belize. Provided potential tourists of Belize with a list of suggested activities to do and places to go.

Education

University of Belize at Faculty of Education, Belize City, Belize

Certificate in Primary Education

August 2016 to December 2018

St. John’s College Junior College Belize City, Belize

Associate’s Degree in General Studies

Major: History

August 1999 to June 2001

Achievements:

Certificate of Achievement for making the Dean’s Honour List in the first semester (2000 to 2001) with a GPA of 3.14

Certificate of Achievement for making the Dean’s Honour List in the second semester (2000 to 2001) with a GPA of 3.44

GCE ‘A’ Level History Pass in 2001

Pallotti High School, Belize City, Belize

High School Diploma

Major: Academic Arts

August 1995 to June 1999

Achievements:

Educational Achievements: CXC passes in English Language, English Literature, History & Integrated Science (1999); Honor Roll for Outstanding Grades (1999) & Award of Merit for Computer Studies, Geography, Integrated Science, History & Physical Education (1998 to 1999); Award of Merit for Geography, Integrated Science & Physical Education (1998 to 1999); Award of Merit for Geography, Literature, History & Physical Education (1996 to 1997) ;Award of Merit for Geography, Literature, Spanish, Social-Studies & Physical Education (1995 to 1996)

Leadership Achievements: Executive Student Council Member (1998 to 1999) & Award of Appreciation for serving as an Executive Member for the Student Body during 1998 to 1999; Class President (1997 to 1998), Class Vice-President (1996 to 1997); Class Treasurer (1995 to 1996)

St. Ignatius R.C. School

Primary School Certificate

September 1986 to June 1995

Special Skills

Communication

Capability: Speaking English proficiently.

Strong Customer Service skills

Excellent communication skills with ability to be concise, clear and consistent

Computer

Capability: Using the computer and various programs proficiently

Very familiar with the following programs including Microsoft Excel, PowerPoint and Word.

Exceptional in using the internet for research.

Other Skills

Capability: Proficient in using basic office machines and teller machines including teller scanner

Exceptional Cash handling

Strong organizational skills

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