Service Quality Beverage Manager
Resume:
SARAH ARNDT
**** ** **** *****, ******* FL ***** 484-***-****
*****.*****.****@*****.*** ·
EXPERIENCE
JULY 2023- PRESENT
FOOD AND BEVERAGE MANAGER
THE STADIUM HOTEL
Expanded revenue through promotion and partnerships.
Develop and maintained marketing plans and sales budget with Hotel GM.
Managed every aspect of each event, including handling administrative details, responding to inquiries, and distributing promotional materials.
Coordinated timely preparations for aspects relating to all food and beverage outlets..
Held staff meetings weekly.
Executed events with consistently high standards of organization, service quality, and enthusiasm for client objectives.
Took inventory of the entire kitchen and bar on a weekly basis .
Keep food and beverage costs to the industry standard.
Submit payroll, inventories and other valued reports at the request of ownership.
DECEMBER 2021- PRESENT
BANQUET MANAGER
THE STADIUM HOTEL
Expanded revenue through promotion and partnerships.
Develop and maintained marketing plans and sales budget with Hotel GM.
Managed every aspect of each event, including handling administrative details, responding to inquiries, and distributing promotional materials.
Coordinated timely set up and break down of booths, catering areas, and worker stations for each event.
Held staff meetings weekly.
Executed events with consistently high standards of organization, service quality, and enthusiasm for client objectives.
Took inventory for events and in house events as needed.
Worked events based off of budgets and costs.
Helped each event go off smoothly by assisting with developing, planning, and implementing strategies.
Improved future events based on strengths and weaknesses of previous event plans.
DECEMBER 2014- AUGUST 2020
RESTAURANT EVENTS CORRDINATOR
RENAISSANCE ALLENTOWN HOTEL – GREENWOOD HOSPITALITY
Oversaw day-of execution for corporate and personal functions.
Assisted management oversee staff on a day to day basis.
Managed every aspect of each event, including handling administrative details, responding to inquiries and distributing promotional materials.
Coordinated timely set up and break down of booths, catering areas, and worker stations for each event.
Achieved event goals by sourcing vendors for services and products needed to accomplish clients' vision.
Executed events with consistently high standards of organization, service quality, and enthusiasm for client objectives.
Helped each event go off smoothly by assisting with developing, planning, and implementing strategies.
Improved future events based on strengths and weaknesses of previous event plans.
Maintained records of event aspects, including financial details.
Scheduled live entertainment for establishment
MAY 2012- NOVEMBER 2014
EXECUTIVE ASSISTANT
yourvibe entertainment
Supported work of busy CEO and other executives by coordinating schedules and managing appointments.
Maintained positive public relations with customers, vendors, and industry partners.
Supported travel needs, arranging accommodations, airfare and ground transportation.
Handled routine responses, responding to telephone and email inquiries on behalf of executives.
Coordinated scheduling for internal and external meetings, travel plans, conference calls, and day-to-day executive obligations.
Managed and maintained executives' schedules.
Promoted productivity by handling all administrative tasks, including schedules and correspondence.
Managed meeting support, organizing materials, transcribing notes and setting up catering.
Made travel arrangements for executives.
JANUARY 2009- APRIL 2012
ASSISTANT DISTRICT MANAGER
goldrush llc
Set clear expectations for team performance, conducted periodic evaluations, and implemented corrective actions or merit increases.
Provided consistent feedback and training to empower team members in confident and personable service-delivery.
Met business and customer needs consistently, properly organizing schedules, inventory, and team assignments to handle expected demands.
Maintained store standards in merchandising, security, and visual presentation.
Supervised inventory audits, and financial reconciliations.
Coordinated employee schedules for optimum performance and shift coverage.
Enhanced operations with new and improved procedures targeting underperforming areas and systematic weaknesses.
Built a strong, resilient team by identifying and onboarding highly qualified candidates for key front-line and senior management positions.
EDUCATION
AUGUST 2024
BACHELORS IN HUMAN SERVICES
Southern new hampshire university
JUNE 2007
HIGH SCHOOL DIPOLMA
emmaus high school
SKILLS
● OPERATIONS MANAGEMENT ● STAFF TRAINING ● ACCOUNTING ● FLEXIBLE ● CASH HANDLING ACCURACY ● RELATIONSHIP BUILDING ● SOCIAL MEDIA KNOWLEDGE ● APPOINTMENT SETTING. ACTIVITIES
References
Upon Request
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