Technical Support User

Daniel Mills

Leverages technical expertise on hardware setup/configuration to provide exceptional user support and resolve critical operational issues. Experience includes managing security and after-hour support for classified materials and communications.

1805 s 281st place apt 133 Federal way, w 98003 206-***-**** *.*********@*****.*** NA NA WORK EXPERIENCE

Weld Seattl — maintenance

Magnum Construction — sca older

EDUCATION

Walla Walla

011/2021 to 06/Present, 4th Ave Seattle area

Property management

Translated and assembled business requirements into detailed, production-level technical speci cations, detailing new features and enhancements to existing business functionality. 2/2022 to 04/2022, Everett

Load and unloaded material,Epuipment and workplace safety personnel. Responsible for the setup, to include any troubleshooting, and breakdown of events requiring technical support. Supported over 100 events annually, which ranged form less than a dozen participants to thousands of participants with prestigious guests.

Assisted with the training of assigned staff and site based staff in the proper use of specialized tools, materials, and equipment. Created bi-weekly schedule for 10 hourly employees. Assisted in performing preventive maintenance where possible to keep equipment in good running condition. Implemented procedures to triple throughput by improving productivity.

05/2014 to 10/2021

Contact this candidate