Customer Service Continuous Improvement

Location:

Posted:

June 18, 2024

Amanda M. Schulze

Sheboygan, WI. 53081

************@*****.***

CAREER OBJECTIVE: To be given the opportunity for a position where my experience and skills can be employed to their fullest potential.

PROFESSIONAL SUMMARY:

Possess excellent leadership and communication skills.

Proficient in quickly absorbing and analyzing information.

Capable of producing results as a highly motivated individual and also in a team environment.

Ability to work with a wide range of people.

PROFESSIONAL WORK EXPERIENCE:

Toro Distribution: Plymouth, WI. (Head Trainer) 2021-2024

Responsible for developing and implementing training programs for new and existing employees.

Track and evaluate training outcomes, provide feedback, and make recommendations for continuous improvement.

Collaborate with management to identify training needs.

Organized with a deep understanding of distribution center operations.

Superior Discount Liquor: Howards Grove, WI. (Management) 2011-2021

Managed staff, scheduling, inventory control, and customer service.

Ensured compliance with safety and environmental regulations.

Maintained vendor relationships and negotiated contracts for merchandise.

Responsible for overseeing the day to day operations of three stations.

Bemis Manufacturing: Sheboygan Falls, WI. (Die Cleaner) 2005-2011

Maintained and cleaned dies used in manufacturing.

Inspected dies for damage or wear, and perform minor repairs or maintenance.

Followed safety protocols to prevent accidents and ensure efficient operations.

Detail oriented, and the ability to work in a fast paced manufacturing environment.