Customer Service Data Entry
Resume:
Belvidere, IL *****
*********@*****.***
THERESA THOMPSON
OBJECTIVE:
To obtain permanent employment with an organization where full utilization of my skills and related experience will culminate a mutual valuable contribution to the company.
SKILLS:
Data entry, 40 WPM, Customer Service, Phone skills, Word, Excel, Google System, Organization, Works well with a team or solo.
EXPERIENCE
True Value - Harvard, IL - Order Scheduler
Dec 2023 - June 2024
Scheduling LTL Loads for smaller none routed trucks
Researching items to see how they can be sent - Via UPS or LTL
Calling Members when have issues and or need customer service
Logging all calls and emails via a CRM program
Answer phones
Register incoming truck delivers
Safety Walks, Monitoring of safe habits in the warehouse.
Head of the Fun Committee
UPS - Rockford, IL
Nov 2023 - Current
Loading/Unloading
Packaging
Heavy lifting
Quality control
Sorting
Community Building Complex of Boone County - Belvidere, IL - Assistant to the Director
May 2022- Nov 2023
Answer phones
Work events,
setting them up,
contacting organizers,
Maintain Website
Type of contracts,
Documents,
manuals
Wild Cherries - Belvidere, IL - Bartender/Cook
June 2020 - June 2022
Bartend
Waitress
Cook
Customer Service
Put on Events
Maintain Facebook Page
FCA - Belvidere, IL - Stamping/Paint
June 2012 - June 2019
Quality control.
Running a line, working as a team to build vehicles.
Fill in Team Lead.
Assembly duties.
Hastings Asphalt, Harvard — Administrative Assistant
April 2008 - October 2010
Answer phones.
Set up appointments for route salesmen.
Set up job routes for workers.
Data entry.
Filing.
Atlas Cold Storage, Belvidere, IL—Administrative Assistant
March 2007 - November 2007
Answer phones
Filing
Bill of Lading
Data entry
EDUCATION
Benedictine University, Online — Business Administration
2008
Took a few classes towards my Associates in Business Administration.
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