Pharmacy Technician Certified Nurse
Resume:
EDUCATION AND TRAINING
The Urban League of Greater Madison August – September 2018
Healthcare Administration Training Program (HATP)
Topics: HIPAA, Epic Training (Cadence, Prelude), Insurance Concepts, Medical Terminology and CPR
Upper Iowa University (Madison Center)
Bachelor of Science Degree in Business Administration December 2013 - June 2017
Madison Area Technical College
Nursing Assistant Program October - December 2002
Clinical at UW Hospital November - December 2002
Education Direct January 2005 - October 2005
Pharmacy Technician
WORK EXPERIENCE
UW Health - Internal Medicine – West Clinic
Junction Road Medical Center
Patient Scheduling Representative January 2019 – Current
Greeting patients, making appointments on the incoming phone calls or in person through electronic correspondence to meet their needs regarding scheduling.
Updating patient information and verify primary care and referring providers.
Checking patients in and out and printing after visit summary
Coordinate Lab and Radiology appointments.
Cancel and reschedule appointments
RightFax
Manage electronic worklists.
Acting as a liaison in reporting any patient suggestions to management
Brightstar Care
Certified Nurse Assistant August 2013 – 2019
Supported clients with activities of daily living such as bathing, oral care, dressing, feeding, meal preparation, medication reminders, etc.
Protected patients’ privacy and company's integrity by keeping client’s information confidential.
Group Health Cooperative
Clinic Assistant and Greeter October 2017 - February 2018
Ensured that exams rooms are cleaned, disinfected and ready for upcoming appointments.
Took inventory and stocked exams rooms with suppliers such as gowns, medical instruments, etc.
Autoclaved instruments for use in a variety of medical procedures
Used Epic system to check patients’ records, ordered supplies, checked all expired medications, etc.
Handled all incoming and outgoing mails, faxes, printed all patient’s doctor’s appointments and distributed to the nurses.
Independent Living Inc., (Segoe Gardens) February 2013 - December 2014 Medication Administration Assistant/Certified Nurse Assistant
Helped residents with activities of daily living such as bathing, dressing, feeding, etc.
Administered medications, treatment, and services to residents according to the health care provider’s orders.
Maintained records of resident progress and services performed; reported any changes to supervisor.
David’s Bridal
Bridal Consultant (Stylist) December 2013 – June 2014
Greeted customers and made them feel welcome by being there for business
Engaged customers in a fun and memorable experience
Guiding them through the prices of selecting their dress, shoes and accessories
Brookdale Senior Living (Clare Bridge)
Certified Nurse Assistant July - October 2012
Delivered direct care to residents such as bathing, toileting, feeding, grooming, etc.
Transferred residents to and from activities and meals according to their individual service care
Recorded and reported changes in residents’ eating habits to supervisor
Worked under the supervision of nurses to deliver high quality care to residents
Oakwood Village
Certified Nurse Assistant October – November 2012
Delivered direct care to residents such as bathing, toileting, feeding, grooming, etc.
Helped residents to maintain or improve quality of life by attending various programs in areas like the exercising room, dining room for supper, church activities, etc.
Recorded and reported changes in resident’s eating habits to supervisor
Worked under the supervision of nurses to deliver high quality care to residents
REM, INC.
Certified Nurse Assistant December 2002 - June 2004
Helped clients with activities of daily living such as bathing, dressing, oral care, etc.
Provided companionship to clients in their homes; meal preparations, laundry, light housekeeping, etc.
ADS Limited an Advertising Agency
Secretary/Receptionist January 1989 – April 1999
Greeted visitors and directed them to the appropriate offices
Conducted clerical duties; filing, answering multiple phone lines and emails, prepared documents, etc.
Assisted financial responsibilities such as accounts receivable, accounts payable, payroll, etc.
Ghana Cocoa Board (Takoradi Audit Office)
Administrative Assistant May 1987- December 1988
Organized the office, filed reports, and answered phone calls
Responded to emails and prepared documents and typed all audit reports
REFERENCES:
Laura Hiebing (HATP Manager)
Employment Specialist
Program Manager/Employment Specialist
Urban League of Greater Madison
608 -729-1209
********@****.***
Dewy DuAnna Gillette (Former Administration Supervisor)
UW Health, Internal Medicine – Junction Road Medical Center
451 Junction Road
Madison WI 53717
************@*******.***
Tyler Dries
Administration Supervisor
UW Health Junction Road Medical Center
Internal Medicine
451 Junction Road
Madison WI 53717
******@********.***
Madison Center
Upper Iowa University
3 Point Place
Madison WI 53719
*******@***.***
Susan Rather (Manager)
Brightstar Care
3240 University Avenue
Madison WI 53705
*******@**************.***
Shunta Lewis (Supervisor)
Brightstar Care
3240 University Avenue
Madison WI 53705
******.*****@**************.***
Sil Kuwornu (Manager)
ADS Limited
Accra-Ghana – West Africa
011-233-277333555 (out of country)
**********@*****.***
Sonny Vanderpuye (Supervisor)
ADS Limited
Accra-Ghana
571-***-**** - ********@*****.***
Lucy Amarley Brewoo
18 Canterbury Circle Madison, WI 53711
*******@*******.*** 608-***-****
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