Operations Specialist Information Security
Resume:
JENNIFER GANDY
CONTACT
***********@*****.***
As a dedicated and driven recently graduated Cybersecurity professional, with multiple certifications, I bring a unique blend of experiences and skills that set me apart in the world of information security.
CERTIFICATIONS
Incident Analyst Technical Certificate
Cybersecurity Information Assurance
Certificate in Security Operations Specialist
Technical Certificate of Cloud Technologies
EXPERIENCE
Campus Family Dental
2022 to Present
Greet patients, visitors, and staff with a warm and welcoming attitude. Answer incoming calls and address inquiries promptly and professionally.
Efficiently manage the appointment book, schedule patient appointments, and confirm upcoming visits. Coordinate with dental staff to ensure optimal appointment availability.
Accurately collect and update patient information, insurance details, and medical histories.
Process payments, insurance claims, and assist patients with financial inquiries. Maintain accurate records of financial transactions.
Communicate appointment reminders, instructions, and any relevant information to patients through phone calls, emails, or text messages.
Manage patient files and maintain confidentiality in accordance with HIPAA regulations.
Assist dental professionals by providing administrative support, such as managing patient records and coordinating treatment plans.
Address patient concerns and inquiries in a professional and empathetic manner. Resolve scheduling conflicts effectively
Hairstylist
2001-2021
Build and maintain strong client relationships through exceptional service, attentive communication, and personalized recommendations.
Conduct thorough consultations with clients to understand their hair goals, preferences, and any specific concerns. Provide expert advice on suitable hairstyles and treatments.
Offer precision haircuts, creative styling, and professional blowouts to create unique and personalized looks.
Provide expert color consultations and apply various coloring techniques.
Stay informed about the latest haircare products, tools, and techniques. Recommend and sell products to clients for at-home maintenance.
Follow strict hygiene and safety protocols to maintain a clean and safe working environment for clients and staff.
Efficiently manage appointments.
Stay updated on industry trends and attend workshops or training sessions to enhance your skills and knowledge.
SKILLS
Communication
Organization
Microsoft Office Suite
Word
Excel
Proficient in Windows, Linux Ubuntu, Mac
Project Management
EDUCATION
Ivy Tech Community College
July 2023
Cybersecurity Info Assurance- Technical Certificate
Graduated 05/2024
Associate of Applied Science in Cybersecurity
Cloud Technologies – Technical Certificate
Security Operations Center Specialist- Technical Certificate
Vincennes Beauty College
10/2001
Cosmetology License
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