Entry-Level Customer Relations

SB

SAADA BAKER

************@*****.*** 952-***-**** Minneapolis MN

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Verbal Communication

Team Management

Customer Relations

Dependable and Responsible

Organization

Problem Resolution

Excellent Communication

Written Communication

Active Listening

Fluent in Amharic, Arabic,Somali,oromo

Said Minneapolis, MN

Dur Dur

02/2023 - 08/2024

Completed day-to-day duties accurately and efficiently. Understood and followed oral and written directions. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Prioritized and organized tasks to efficiently accomplish service goals. Identified needs of customers promptly and efficiently. Provided excellent service and attention to customers when face-to-face or through phone conversations.

Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Maintained updated knowledge through continuing education and advanced training.

Maintained open communication with team members and stakeholders, resulting in successful project outcomes.

Mohammed Minneapolis, MN

Dahabshil

02/2020 - 06/2023

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Provided excellent service and attention to customers when face-to-face or through phone conversations.

Assisted with customer requests and answered questions to improve satisfaction.

Worked with cross-functional teams to achieve goals. Summary

Skills

Experience

Recognized by management for providing exceptional customer service. Prioritized and organized tasks to efficiently accomplish service goals. Roosevelt High School Minneapolis, MN

High School Diploma

07/2020

Education and Training

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