Customer Service

Austin, TX ***** 512-***-**** ****.**********@*****.*** WWW: Bold Profile

KATELYN STANFORD

Austin High School, Austin, TX

High School Diploma, 05/2024

EDUCATION

Proven performer at Michaels Craft Store, adept in customer service and creative thinking. Excelled in maintaining store aesthetics and managing financial transactions with precision. Demonstrated ability to thrive in high-stress situations, ensuring customer satisfaction and operational efficiency. Skilled in teamwork and verbal communication, contributing to a collaborative and positive work environment.

PROFESSIONAL

SUMMARY

ACCOMPLISHMENTS ● Participated in Orchestra 2018-2024 Won Excellent rating for orchestra solo,

2024

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Won Excellent rating for orchestra solo,

2023

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Won Superior rating for orchestra solo,

2021

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● US History AP Course

● English 3 AP Course

● World History AP Course

● World Geography AP Course

● English 2 Pre-AP Course

● English 1 Pre-AP Course

Customer Service Teamwork and Collaboration

Verbal and Written Communication Taking Cues and Directions Creative Thinking Recordkeeping and Reporting

Safety Inspections Completed 6 Advanced Placement

Courses

SKILLS

SALES ASSOCIATE 06/2023 to 11/2023

Michaels Craft Store, Austin, TX

WORK HISTORY

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

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Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

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● Managed returns, exchanges and refunds in accordance with store policy. Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

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