Project Management It Specialist

**********@*****.***** com Alpharetta, Tilman GA +1-770-***-****

PROFESSIONAL SUMMARY

Project Management Professional

WORK HISTORY

Business Consultant at TC Services Company

**/**** - ******* (9 years)

*Gather and organize information on problems or procedures.Analyze data gathered and develop solutions or alternative methods of proceeding.*Analyze data gathered and develop solutions or alternative methods of proceeding.*Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program.*Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.*Review forms and reports and confer with management and users about format, distribution, and purpose, identifying problems and improvements.*Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.*Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.**Gather and organize information on problems or procedures.Analyze data gathered and develop solutions or alternative methods of proceeding.*Analyze data gathered and develop solutions or alternative methods of proceeding.*Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program.*Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.*Review forms and reports and confer with management and users about format, distribution, and purpose, identifying problems and improvements.*Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.*Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures. IT/Business Management Consultant at Tilman Crosson Consulting, Inc 10/2007 - Current (17 years)

Sr IT Specialist at Department of Treasury- Internal Revenue Service 03/1991 - 01/2006 (15 years)

*Serve throughout IRS, largest bureau of Treasury, as a Sr IT Specialist, to help research, plan, develop requirements, work closely with large cross- functional project teams, key stakeholders to plan, develop, execute, deploy critical business, IT initiatives for mission critical systems.**Serve throughout IRS, largest bureau of Treasury, as a Sr IT Specialist, to help research, plan, develop requirements, work closely with large cross- functional project teams, key stakeholders to plan, develop, execute, deploy critical business, IT initiatives for mission critical systems. Computer Systems Specialist at Department of Defense- Air Force 03/1989 - 03/1991 (2 years)

*Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.Modify and customize commercial programs for internal needs.*Modify and customize commercial programs for internal needs.*Oversee the daily performance of computer systems.*Prepare evaluations of software or hardware, and recommend improvements or upgrades.*Answer user inquiries regarding computer software or hardware operation to resolve problems.*Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.*Inspect equipment and read order sheets to prepare for delivery to users.*Develop training materials and procedures, or train users in the proper use of hardware or software.*Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.*Enter commands and observe system functioning to verify correct operations and detect errors.*Confer with staff, users, and management to establish requirements for new systems or modifications.*Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.*Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.*Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.**Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.Modify and customize commercial programs for internal needs.*Modify and customize commercial programs for internal needs.*Oversee the daily performance of computer systems.*Prepare evaluations of software or hardware, and recommend improvements or upgrades.*Answer user inquiries regarding computer software or hardware operation to resolve problems.*Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.*Inspect equipment and read order sheets to prepare for delivery to users.*Develop training materials and procedures, or train users in the proper use of hardware or software.*Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.*Enter commands and observe system functioning to verify correct operations and detect errors.*Confer with staff, users, and management to establish requirements for new systems or modifications.*Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.*Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.*Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Journeyman Computer Systems Analyst at DEPARTMENT OF HEALTH AND HUMAN SERVICES/SOCIAL SECURITY ADMINISTRATION

03/1985 - 03/1989 (4 years)

EDUCATION

University of Maryland - Graduate School of Management & Technology @ UMUC Hyattsville, MD

Pennsylvania State University - State College, PA

George Washington University - Washington, D.C. GWU School of Business & Public Management

SKILLS

Information technology operations, 30 years

Registered Financial Planner, 0 year

Contingency plan, 25 years

Systems analysis, 30 years

Provisioning, 20 years

Problem solving, 30 years

Technical Writing, 30 years

Operational system, 30 years

Tax exemption, 17 years

Tax law, 17 years

Internal control, 25 years

Budget, 30 years

Tax revenue, 17 years

Fraud, 17 years

Risk management, 30 years

business acumen, 0 year

value (economy), 0 year

business development, 0 year

team management, 0 year

relationship building, 0 year

strategic planning, 0 year

business planning, 0 year

account management, 0 year

negotiation, 0 year

new product development, 0 year

LANGUAGES

English, Moderate

Spanish, Fluent

Arabic, Moderate

SOCIAL NETWORKS

Facebook, https://Crista Angel McLeod

Twitter, https://Twitter

Linkedin, https://www.linkedIN.com/IN/sarah-tilman ABOUT ME

I served in the military

I have a drivers license

I have management experience : 25 years

I have a security clearance

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