Des Moines Customer Service

Stacey Gregg

515-***-**** *************@*****.*** West Des Moines, IA 50266

SKILLS

POS Systems

EXPERIENCE

Cashier, Lowes Home Improvement Stores, June 2023-Current

West Des Moines, IA

Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Greeted customers and answered any questions they had about the store's products and services.

Stocked shelves with merchandise when needed.

Processed returns and exchanges of merchandise in accordance with store policies.

Provided excellent customer service while promoting loyalty programs to increase sales potential.

Pricing Specialist, Bed Bath & Beyond, February 2022-December 2022

West Des Moines, IA

Created and maintained databases of product prices, discounts, and other relevant information.

Developed pricing strategies to ensure maximum profitability of products and services.

Provided guidance to sales teams on how best to present pricing options to customers.

Cashier Team Lead, Hy Vee, April 2011-October 2021

West Des Moines, IA

Assisted cashiers with resolving customer complaints and inquiries.

Provided guidance to cashiers on how to accurately ring up customers' purchases.

Trained new cashiers on proper use of registers and store policies.

Performed daily opening and closing procedures for the register area.

Maintained a clean work environment by sweeping floors and wiping down counters regularly.

Processed refunds and exchanges according to company policy.

Coordinated with other departments when additional support was needed during peak hours.

EDUCATION AND TRAINING

High School Diploma

Central Decatur High School, Leon IA May 1990

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