SONI VALISHETTY
872-***-**** Chicago, IL **************@*****.*** LinkedIn
SUMMARY
Dynamic software engineer with over 5 years of experience in system design, application development, testing, and operational stability. Leveraging expertise in software engineering concepts and modern programming languages to design and deliver trusted market-leading technology products.
SKILLS
• Proficient in C# .NET, Restful APIs, and Microsoft SQL Server.
• Experienced in Agile methodologies, CI/CD pipelines and SCRUM.
• Skilled in software architecture, problem-solving, and debugging.
• Familiar with cloud services such as Azure DevOps and Azure Functions.
• Solid understanding of Database Design and Performance Tuning, Relational Database. EXPERIENCE
I.T ANALYST - Tata Consultancy Services Limited DEC 2021 – NOV 2022
• Managed production operations for a leading financial client specializing in credit card services, ensuring smooth and secure processes.
• Oversaw and optimized a diverse portfolio of 30+ production jobs utilizing the JAMS tool, maintaining 99.5% uptime, and swiftly resolving issues to minimize disruptions to critical business processes.
• Optimized job configuration and scheduling in JAMS, leading to improved job execution efficiency and reduced processing time.
• Leveraged Service Now portal for real-time report distribution, boosting client satisfaction and facilitating data-driven decision- making using Excel spreadsheets.
• Spearheaded system updates with minimal failures, reducing downtime and leading towards significant cost savings in infrastructure support.
SOFTWARE ENGINEER – Accenture JUL 2017 – NOV 2021
• Designed a web application for customer request management, providing support and labor tracking functionalities.
• Spearheaded end-to-end solution deployment for user stories and assigned bugs, resulting in a 20% increase in customer satisfaction ratings.
• Collaborated with cross-functional teams to implement robust RESTful APIs in ASP.NET using C#, enhancing communication efficiency, and reducing downtime by 25%.
• Developed a messaging system using Azure Service Bus, facilitating inter-application communication and message storage in SQL databases.
• Created tables, stored procedures, and triggers in SQL databases and monitored App Insights for API health checks to ensure optimal system performance.
EDUCATION
Master of Science – Data Analytics JUN 2023 – DEC 2024 Indiana Wesleyan University GPA: 3.90