Compliance Analyst Customer Service

Sam T. Wright

**** **** **.

Carmel, IN *****

Home 317-***-****

E-Mail *******@*********.***

EXPERIENCE

Import Export Compliance Analyst

Fresenius Kabi 8/22 – 11/23

Evaluate all new customs requirements to ensure import and export compliance with changes.

Incorporate all regulations into the day-to-day operations and Standard Operating Procedures.

Assess freight expediting needs for existing products, specials, and new products.

Review pending shipment documentation to ensure compliance. Manage record keeping processes and archive of entry records. Oversee audit programs as they relate to import and export activities, both internally and externally.

Assist in obtaining import permits/export licenses, as required, in tandem with the appropriate departments.

Liaison with customs brokers and export agents to ensure accuracy of import/export documentation.

Classify products and manage the various government agencies (i.e. FDA, DEA, Customs, Census) with respect to customs transactions including HTS, ECCN, COO etc.

Perform Restricted and Sanctioned Party List (SPL) screening. Assist with Free Trade Agreement (FTA) qualification and issuance. Develop and maintain relevant internal procedures and conduct import and export training programs.

Liaison with all requestors to ensure procedures are followed and documentation is correct upon submission.

Ongoing monitoring and evaluation of legislative changes that affect imports and exports.

Work with groups, such as regulatory affairs and purchasing, to respond to Customs inquires and requests for information.

Back-up to the site’s transportation group as needed Team Lead 12/14 – 7/22

Fed Ex Trade Networks 2349 Aviation dr. Indianapolis in 46241 Monitor productivity levels of team members

Monitor goal progress of team

Work one on one with customer service of various customers Lead team in absence of manager

Perform all tasks of Import Coordinator

Observe new hires and give assistance

Analyze data and prepare report for monthly meeting Audit shipments for accuracy

Import Coordinator 12/06 -12/14

Fed Ex Trade Networks 2349 Aviation dr. Indianapolis in 46241 Review shipments, answering previously asked questions, or rerouting shipments for further research

Process special shipments for customs purposes, as well as answer questions regarding regular shipments, and help to guide analysts in processing their shipments

Key Specialized cues including FDA, food, and itar Train others on the ability to key FDA and food shipments Guided others in entry processing and classification procedures Classify and process shipments, using AS400, and the U.S. tariff Schedule R & C Analyst 6/06 to 12/06

Fed Ex Trade Networks 8307 N. Perimeter dr Indianapolis in 46241 Process Import entries for Customs release.

Keep up to date on changes in the US Tariff schedule, and Customs regulations. Human Resources Intern 1/99 to 7/99

Noble of Indiana, 7701 E. 21 St. Indianapolis, IN 46225 Directed Company yearly recognition certificates

Performed online recruiting

Recruited at College job fair

Updated employee training records

Completed applicant tracking using people track

Analyzed pager cost by determining number of pagers Noble was getting charged for and not using

Balanced recruiting costs for fiscal year 1998 and 1997 Entered data from customer/employee surveys

Wrote, issued, compiled and analyzed results for company survey Analyzed company attendance sheets for quarterly assessment Edited COBRA benefit forms

Edited diversity training manual

Assisted accounting department with capitalization project HONORS AND AWARDS

Awarded Purple Promise Certificate on multiple occasions – FedEx Trade Networks 2018 Certified Customs Specialist Certificate

2015 Star award for outstanding service, and increasing revenues. 1997 Gold Key nominee for service above and Beyond the call of duty- Marsh 1993 Eagle Scout-Boy Scouts of America

COMPUTER SKILLS

SAP

CUSTOMSINFO

ABCE

AS400

MS WORD

MS EXCEL

MS WORKS

Access

EDUCATION

Indiana University-Indianapolis Indianapolis, Indiana 8/97-5/99 BS - Business Management GPA 3.03

Vincennes University Vincennes, Indiana 8/93-5/95

A.S Business Administration GPA 2.55

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