KARTHIKEYAN A
Mobile: +91-996**-***** /994**-*****
Email: *************@*****.**.**
Address: Thai Homes, S.Kulathur Main Road
Kovilambakkam, Chennai -117, India
Seeking for Administrative Manager Roles
PROFILE & VALUE
Well organized professional with 16 years of rich experience in wide range of administrative roles, key focusing on Facility Management, Physical Security Audit, Total Quality Management, Vendor Management, Project Management & Operations Management
Extensively worked across various sectors such as IT Services (Banking & Telecom), Engineering/Construction, Human Resources Management etc.
Demonstrated experience with standard business requirements, gathering management techniques related to administration and have developed my leadership skills for representing complex query required for internal and external customer needs
Hands-on experience in organizing & training team for effective administration and maintenance of Facility
Deft in heading the facilities team and manages over 3. 27 lakhs square foot office space and its equipment’s
Accountable for finalizing the vendors and SLA for facilities & security functions
Excellent time management and teamwork as well as individual initiative, leadership, flexibility, and sound judgment
Effectively communicate with internal and external stakeholders while serving with a high level of empathy and customer care
Successfully organized event and in charge for more than five high profile events such as NASSCOM Meet, Frankfurt meets, Nasdaq Bell ringing event, Leadership meets and Defining Dialogues in Cognizant
Adept at ensuring that basic facilities are well-maintained and conducting proactive maintenance
Individually handled leased, multitenant & standalone facilities and digital timer fixed for energy efficiency and manpower Optimization been reduced optimisation and brought savings of INR 6 lakhs per annum
Followed best practices, streamlined the admin operations and got approval from Government to run the operations during COVID-19
A result-oriented team player as well as avid learner with an aptitude & interested to take professional challenges for personal and organizational growth
Possess superior leadership skills, excellent interpersonal skills, strong communication/decision-making skills
QUALIFICATION AND EXPERTISE
Facility Management
Infrastructure & Office Management
Physical Security
Customer Audits
Revenue Cycle Management
Documentation & Reporting
Process Orientation
Service Providers
Office Administration
Equipment Management
Asset Management
Process Improvements
Employee Relations
Business Development
Risk Management
Vendor/Client Management
Customer Relationship Management
People Management
Training & Development
Leadership & Management
Time Management
Team Management
CAREER PROGRESSION
2022 till date Savista Global Solutions India Pvt. Ltd. Chennai Asst Facility Manager
Responsible for overseeing the daily operations of several large and complex facilities - selecting contracts, budgeting, and daily communications between all vendors
Monitored the physical security personnel on performance with continuous feedback
Responsible for control risk audits and implementation of gaps with compliance to statutory obligations
Responsible for AMCs of all equipment’s and assure timely preventive maintenance SME in F&B, Physical security and cleared many audits
Accountable for maintaining the best of standards and operations of DG, CCTV, Access Control & Fire System
Cleared ISO audits
SOP created for Physical security, HK and MST
Managed the upkeep of equipment and supplies to meet health and safety standards
Planned for the future by forecasting the facility’s upcoming needs and requirements
Contract created for all the vendor partners
2020 – 2021 Prochant India Pvt. Ltd. Chennai Senior Team Leader
Highlights
Accountable for finalizing the vendors and SLA for housekeeping, pest control & security functions for locations which includes deep cleaning /Façade & Cafeteria Area
Assured timely preventive maintenance and maintained minimum down time in case of any breakdown
Monitored and managed the operations and performance of security vendors – Physical & Electronics to assure delivery on agreed SLA along with TAT
Responsible for procurement, verification of monthly bills and processing of vendor payment
Organized & trained team for effective administration and maintenance of Facility
Ensured that facilities meet government regulations and environmental, health and security standards
Responded appropriately to emergencies or urgent issues as they arise and deal with the consequences
Ensured that agreed work by staff or contractors has been completed satisfactorily and follow up on any deficiencies
2017 – 2019 Philips Global Services Chennai Asst Facility Manager
Highlights
Worked as a member of the Certificate Intelligence Center (CIC) team
Supervised day-to-day housekeeping operations to ensure cleanliness of office premises
Managed operations of pantry/canteen, pest control
Special responsibility of cost reduction, GET Fit 25 projects, cost reduction planning of all administrative functions, monthly expense reports and expense comparatives of HO & R&D, negotiation been done for all facility related materials
Worked on framing Admin Manual to establish standard operating guidelines for all Admin functions
Tracked new project status and reported to senior management
Implemented policy & procedures on inward & outward material movement, weekend working, mobile payment, access card & ID card usage and others related to streamlining the admin function
Managed the upkeep of equipment and supplies to meet health and safety standards
Advised businesses on measures to improve the efficiency and cost-effectiveness of the facility
Planned for the future by forecasting the facility’s upcoming needs and requirements
Reviewed utilities consumption and strive to minimize costs
2001 - 2016 Cognizant Technology Solutions India Pvt. Ltd. Chennai Executive Administration
Highlights
Worked on On-rolls and Off-rolls in the organization and supported upcoming facility in Chennai and Coimbatore and set up has been well organized
Supervised day-to-day housekeeping operations to ensure cleanliness of office premises
Responsible for AMC’s of all equipment’s and assure timely preventive maintenance SME in F&B, Physical security and cleared many audits
Accountable for maintaining the best of standards and operations of DG, CCTV, Access Control & Fire System
Involved in the preparation of Capex/ Opex budget and taking approval from corporate
Successful closure on Physical Security Audit, OHSAS, ISO & Client Audit
Certified 5S internal auditor from Total Quality Management
Handled locations for the office space more than 3.27laks sq. ft
Responsible to upkeep security equipment like CCTV camera, access control system, BMS, visitor management, fire safety equipment’s and conducted fire drills
Monitored the physical security personnel on performance with continuous feedback
Responsible for control risk audits and implementation of gaps with compliance to statutory obligations
Implemented policy & procedures on inward & outward material movement, weekend working, mobile payment, access card & ID card usage and others related to streamlining the admin function
Responsible for overseeing the daily operations of several large and complex facilities - selecting contracts, budgeting and daily communications between all vendors
Identified the potential hazards, action and communicate actions to CS and leadership
Documented and analyzed incident reports and data to discover trends to justify the allocation of appropriate resources to areas where the safety risk is highest
Escalated risks that present an imminent danger to life or health of employees
Liaison with government authorities like WPC, Local police station, EB etc.
PROFESSIONAL QUALIFICATION
Bachelors
Pachaiyappas College, 2000
Bachelor of Science (BSC)
AWARDS & ACHIEVEMENTS
Effectively fixed digital timer for lighting near the façade doors and EB savings came approx. 2lakhs per annum
Successfully introduced and launched cab portal for employee usage
Almost saved 60 machines during fire accident and received best support award in 2005
Streamlined admin process and enabled security policies and cleared ISO 9001 audits
Received ISS award winner for the best facility among 12 locations in 2010
Participated in Go Green initiatives and saved 2 lakhs per month in tissue paper, stationery & pantry
Actively set up the new facility in Chennai which is of about 1.2 million sq. feet another one in CBE of 2lakhs sq. feet
Introduced Cuisine crew team and brought new food vendors are best in class vendors
Successfully introduced One transport portal for employee cab usage
Quick Response Team (QRT) has been introduced for cab transport for safety purpose
During Water crisis, water savings been done by introducing the spindle in all taps in all the rest rooms. Per capita has been decreased from 1000 to 500 per day
Got an appreciation for staying in office for three days and taking care of employees and providing them food, shelter and transport during 2015 deluge
Successfully cleared Client audits for every quarter CWC, Deliotte
PERSONAL DETAILS
Date of Birth : 02-12-1978
Nationality : Indian
Marital Status : Married
Languages Known : English & Tamil
Address : Chennai, India
REFERENCES AVAILABLE UPON REQUEST