Customer Service Representative

Sara Bugbee

**** **** ****** ** *** *

Des Moines Iowa 50317

515-***-****

***********@*****.***

Objective:

I am looking for a position which will allow me to use my wide-ranging experience in customer service and leadership skills. Great team-player who delivers companies objectives on time and with great efficiency. Develops strong working relationship with fellow employees. Trained in Word, Excel and Power Point.

Work Experience

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Apple one temp agency for Principal

AFinancial group 4/2018-6/2018 short term cotract

Customer service representative for inbound call center . Quoting Dental ins. Benefits to the patient and the provider.

Aureon, Business Service technology, Marshalltown Iowa 8/16-10/2017/-

/Customer Service Representative. Major responsibilities included taking inbound calls and servicing product needs for company’s major client (USPS), plus small businesses and individuals. .Placed orders daily, informed customers of status and shipping updates, setup re-occurring fulfillment orders, and reconciled shipping or product/fulfillment issues with customers. Accomplished timely and accurate data entry key to daily workload, and am a quick learner to all company systems. I also mentored training process to new personnel.

WalMart, Marshalltown, Iowa 11/2015-8/2016

Customer Service plus assisted in stock fulfillment in various departments in the store. Maintained appropriate presentation of product, Focus was mainly in Deli but rotated throughout the store for proper stock fulfillment, Interfaced directly with customers to meet all their needs. Created strong teamwork and relationships with co-workers.

Salvation Army Store, Des Moines, Iowa 2/2015-10/2015

Manager-on-Duty which included opening and closing store, Balanced daily deposits, reconciling daily sales per register for entire store. Managed all staff (sales and stock personnel) in all their responsibilities. Participated in pricing and stocking inventory. Created strong network of team building with other employees in order to create fun and effective work atmosphere.

Licensed In-Home Daycare Provider 1995-2010

Education Vatterot College, Des Moines Iowa, 2/2009-5/2010Certified as Administrative Medical Assistant, Medical Billing and Coding, Medical Laws and Ethics

Kirkwood community college, Cedar rapids, Iowa Received GED - 1995