Customer Service Data Entry

****@****-

Sandra M. Wilson

** — (C) 337-***-**** ~ *************@*****.***

**** ******* ******, ******, ***** 776.

rvice and a

Career Summa

tions where good customer se

nes, recruit businesses,

ng employment op

Dedicated employee known for punctuality, pursuing men i iH

positive attitude makes a difference. An experienced Tax professional, sell multi-phone lin ui

shift manager, data entry specialist, receptionist, customer service representative and assist customers with

insurance. *

Skills:

Organization

Attention to Detail

Billing and Coding

Problem Solver

Meeting Planning Dedicated Team Player

Strong Interpersonal Skills Easily Meet Deadlines

Engaging Personality Interviewing Skills

Claims Appeal Procedures Inventory Management

Technical Training Medical Office Systems — Louisiana State University — Eunice, Louisiana

High School Diploma 1982 — Basile, Louisiana

Experience:

02/2019 — 07/2021

and collecting

Helping Hands Senior Care — Orange, Texas

= Organized and maintained payroll information by entering data, deleting errors,

information.

* Work closely with employers and employees

= Calculating and collecting information

= Compliance and Labor Laws, Conflict Resolution, discipline, and termination of employment

Village Choice Home Care — Beaumont, Texas 08/2018 — 07/2020

= Assisted clients with personal needs, exercise, bathing, and personal grooming

" Made beds, swept floors, and sanitized surfaces to support activities of daily living

= Improve patient outlook and daily living through compassionate care

= Planned and prepared nutritious meals and snacks

01/2014 — 04/2014, 01/2013 — 04/2013, 01/2012 — 03/2012

HR Manager

= Completed connections between callers, departments, and professionals

Answered calls with a friendly and polite approach to engage callers and deliver exceptional customer

.

service

= Scheduled appointments

= Exceptional customer service skills

In-Home Attendants Service - Beaumont, Texas 04/2010 — 09/2010

* Helped clients with personal needs from exercise to bathing and personal grooming

= Made beds, swept floors, and sanitized surfaces to support activities of daily living

» Improved patient outlook and daily living through compassionate care

Planned and prepared nutritious meals and snacks

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References available upon request

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