Continuous Improvement Customer Service

MESERET ADAMO

Cincinnati, OH *****

**************@*****.***

+1-513-***-****

I am highly motivated, professional, conscientious and committed team worker who understands the importance of carrying out my duties to a remarkable high standard. I am dedicated to continuous improvement, development and regardless of the circumstances I am in,I will always seek to learn and improve by taking advice from others. I can be trusted to provide exceptional customer service, both face- to face and via the platform or telephone. And I will always represent your company in positive manner.

I will be loyal and honest member of your company, and I will always support my work colleagues when needed. Being an excellent team worker, I can use an innovative approach to solving the problems when required, and I will always take extraordinary pride in fulfilling my responsibilities to a remarkable high standard.

Finally being somebody who is flexible and trustworthy, I can be relied upon to deliver everything that I set out to accomplish with positivity and excellence whilst ensuring that all tasks are completed to a remarkable professional standard and given timeframes. Willing to relocate to: Silver Spring, MD - Columbus, OH - Dallas, TX Work Experience

Problem Solver

Amazon - Hebron, KY

February 2015 to Present

Defined problems to make decisions and moved forward to support quick resolution. Utilized problem-solving skills to reduce or eliminate company expenses. Analyzed and understood situation to develop action plan. Leveraged technology to troubleshoot and track issues efficiently. Web Application Developer

Full Stack

Final Capstone Project

Developed web apps using pre-made user interface frameworks such as Material UI. Designed, implemented and monitored web pages, plugins and functionality for continuous improvement.

Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.

Pulled from PHP, SQL, JavaScript, and other back-end library knowledge to bolster programming resources.

Analyzed user requirement reports to design web applications to meet customer needs, as well as legal and budgetary restrictions.

Maintained advanced knowledge of several programming languages. Alternated between frontend and backend development duties, fulfilling Full Stack development commitments on Number projects.

Education

Associate degree in Software development and database management Cincinnati State Technical and Community College

January 2021 to August 2023

Associate in Engineering Technology

Cincinnati State Technical And Community College - Cincinnati, OH August 2023

Skills

• AJAX

• Self motivated and fast learner NET

Excellent team work HTML, CSS, Java, C#, PHP, python Flexible and adaptable Business Intelligence

SQL Development Agile Workflow

Structured Query Language (SQL)

• JSON

• Microsoft SQL Server

• Git

• Back-end development

• Continuous improvement

• User Interface (UI)

• Application development

• UI

• Full-stack development

• HTML5

• SQL

• MySQL

• GitHub

• Web development

• JavaScript

• PHP

• C/C++

• ASP.NET

• Visio

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