Customer Service R D

KC

KYRA CHAMPION

************@*****.*** 224-***-**** Elgin, IL 60123

Results-focused customer care professional with strength in customer service. Proactive leader with strengths in communication and collaboration. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. R&D leadership

Analytical software (SAS/SPSS/R)

R-C timing networks knowledge

A/P and A/R

Distribution experience

Exceptional organizational skills

POS systems expert

Proficient in cash management

Type 40 w/m

Prinova USA Carol Stream, IL

R&D Sample Tech

01/2020 - Current

Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Recognized by management for providing exceptional customer service. Prioritized and organized tasks to efficiently accomplish service goals. Grunt Style Carol Stream, IL

Warehouse Associate

10/2018 - 12/2019

Packed and labeled merchandise to prepare for loading and shipment to customers.

Used pallet jacks to move items to and from warehouse locations. Received deliveries, scanned packages and updated orders in internal database.

Manna Freight Systems Elk Grove

Village, IL

Customer Service Representative

04/2018 - 08/2018

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Educated customers on special pricing opportunities and company offerings.

Demonstrated excellent communication skills in resolving product and consumer complaints.

Givaudan Carol Stream, IL

Sanitation Engineer

07/2017 - 04/2018

Trained team members in proper cleaning and sanitizing procedures. Kept debris picked up from work areas and sanitized surfaces to promote cleanliness.

Used safe operating practices when working with crushers, incinerators and sorters.

Adhered to company standards and OSHA requirements when handling and disposing of biological and chemical hazards.

Summary

Skills

Experience

Kohls Department Store Elmhurst, IL

Cashier

04/2016 - 08/2016

Collected payments and provided accurate change.

Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Helped customers find specific products, answered questions and offered product advice.

Currency Exchange Glen Ellyn, IL

Cashier

04/2015 - 03/2016

Collected payments and provided accurate change.

Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Worked closely with front-end staff to assist customers. Enhanced Payment Systems Oakbrook

Terrace, IL

Sales Representative

05/2014 - 02/2015

Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.

Contacted new and existing customers to outline benefits of products. Improved overall customer purchasing experiences to promote steady revenue.

Jewel Osco Addison, IL

Cashier

08/2012 - 06/2013

Collected payments and provided accurate change.

Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Accepted cash and credit card payments, issued receipts and provided change.

Addison Trail High School Addison, IL

High School Diploma

06/2015

College of DuPage Glen Ellyn, IL

Some College (No Degree) in Criminal Justice

Education and Training

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