Customer service

Emily Shatterly

Albany, CA ****** • ************@*****.*** • +1-510-***-****

PROFESSIONAL EXPERIENCE

BERKELEY CERAMICS 731 Jones St, Berkeley, CA 94710 Welcome Desk Attendant 2022-Present

● Responsible for greeting and assisting guests, answering inquiries, and providing exceptional front-door service.

CPC DAY CARE Albany, CA

Preschool Assistant 2019-2021

● Facilitated engaging educational activities, provided attentive care, and managed meal preparation for preschool children.

RICH CITY RIDES BIKE SHOP Richmond, CA

Bike Mechanic Internship 2018-2019

● Assisted customers by addressing their questions and providing solutions.

● Serviced bicycles and supported various store operations EDUCATION

BERKELEY COMMUNITY COLLEGE Berkeley, CA

Studying Business at Berkeley Community College 2024-Present ALBANY HIGH SCHOOL Albany, CA

Graduated Albany High School in 202*-****-****

ADDITIONAL ACTIVITIES

● Best Buddies International Program leader for 3 years, leading meetings and assisting in events

● Seven-year member of LGBTQ+ Alliance helping make fundraisers and communicating with club members

● Nine-year Member of Girl Scouts of America during which raised money for homeless shelters in charge of sales and completed over 180 hours of community service. SKILLS AND CERTIFICATIONS

- Red Cross: First Aid + Babysitting Certification

- CPR Certification

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