Entry Level Customer Service

Career Focus

Summary of Skills

Accomplishments

Professional Experience

SARA TERRY

**** ********** ******, *********, **** 52804 H: 563-***-****

*****************@*****.***

Ambitious recent graduate equipped with solid time management and interpersonal skills. Seeking an entry level position. Looking for an opportunity to use my knowledge and experience to help a company grow.

I have extensive experience working with people, both in a customer service setting, and as a superior. I can recognize and address potential issues in an effective manor. Strong knowledge of Customer relations

Detail oriented

Experience with Microsoft Word, Excel,

PowerPoint

Planning/coordinating

Team leadership

Professional demeanor

Critical thinker

Excellent research skills

Data Verification

Checked figures, postings and documents for correct entry, mathematical accuracy and proper coding.

Reporting

Implemented processes that utilized accounts receivable sub-ledger. Garnered more than 50 excellent performance reviews and testimonials from clients. Scheduling

Managed detailed scheduling to ensure satisfaction. Successfully developed small business on the side, which resulted in full time employment with a team.

Owner

You Got It Maid - Bettendorf, Iowa

I began cleaning houses in 2006. After a year and a half I decided to expand and dedicate more time to my business. In March of 2008 I started You Got It Maid. I employ 2-4 helpers with each given job. I currently operate this business on a part time basis. Mar 2008 to Current

Supervisor

The Maids - Bettendorf, Iowa

I worked for The Maids for two years. Shortly after I was hired my boss approached me and asked me to be a supervisor. I gladly excepted and excelled at my job. I left there to pursue my education.

Feb 2009 to Feb 2011

Prep cook/front counter

Culvers - Bettendorf, Iowa

I accepted the position at Culvers because the schedule meet my needs more efficiently than my job at the time. I loved working with all the customers. Dec 2007 to Feb 2009

Housekeeping

Sep 2006 to Dec 2007

Education

Ridgecrest Village - Bettendorf, Iowa

I was employed at Ridgecrest for over a year. I left there when an opportunity at another company arose that better met my needs.

Associate of Arts, Business

Scott Community College - Bettendorf, Iowa, United States I attended Scott Community College from 2011- May 2013. I obtained my Associates of Arts degree with concentration in the business area.

2013

Associate of Arts, Business

Scott Community College - Bettendorf, Iowa, United States Member of Business Club.

2013

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