Security Officer Customer Service
Resume:
Shanequa Williams
Looking for a permanent position
Mesquite, TX 75181
**********************@*****.***
Looking for a position that encompasses honesty, hard work, and professional growth. Authorized to work in the US for any employer
Work Experience
Owner/Operator
Cr8zy Cre8tionz - Mesquite, TX
April 2013 to Present
I am a certified baker, cake/cupcake decorator, event planner, trophy dealer, caterer, host and more. Lead Dietary Cook
The Oaks at Liberty Grove - Rowlett, TX
April 2019 to June 2019
Prepared the daily meals for the residents Prepare the menu for the week Assist Supervisor with inventory and stocking of freezer and shelves Security Officer (Full-time)
Whelan Security - Dallas, TX
September 2017 to January 2018
Secure contractor's(In and Out warehouse) premises and belongings. Security Officer
ALLIED UNIVERSAL - Dallas, TX
March 2017 to September 2017
Check in Trucks and Trailers.
Live Chat Agent
ATT DIRECTV - Plano, TX
May 2017 to June 2017
Assist customers with orders and complaints Troubleshoot via internet/Live chat Come up with a solution to resolve problems
Security Officer
Securitas Security Services USA, Inc - Dallas, TX
November 2010 to February 2017
Check Trucks and Trailers in and out. Inspect trailers, monitor CCTVs, prepare DAR (Daily Activity Report) Sales Clerk & Stocker
EZ Mart Stores Inc - Mesquite, TX
September 2015 to January 2016
Total up merchandise
Clean coffee/soda machines
Clean the store and restrooms
Deliver great customer service
Greet all customers
Laundry Aide
Presbyterian nursing home - Plano, TX
March 2015 to May 2015
Sort, Wash, Dry, Fold and hang residents clothing and other items Deliver the residence their items
Keep laundry area clean and neat
Provide other assistance if needed
Deli Clerk
Walmart - Sulphur Springs, TX
September 2013 to November 2013
Assist customers with their deli purchases
Slice meats and cheeses
Prepare hot food for purchase
Sanitize all areas in the deli
Sweep and mop
Keep display glass clean and stocked with food items Stocker
99 Cents Only Store - Plano, TX
May 2013 to August 2013
Stock all new frozen food items and produce
Make sure all items are presentable to the customers Assist customers when needed
Break down boxes
Operate compact machine
Do inventory
Assist upper management
Stocker/Team Leader
Party City Corporation - Plano, TX
September 2005 to October 2008
Stock new merchandise
Assist upper management
Train new employees
Assist customers
Money handling
Prepare balloon orders
Operate helium tank
Operate cash register
Assign new employees to an area in the store
Inventory
Stocker/Cashier
Fiesta Mart, L.L.C. - Plano, TX
February 2008 to September 2008
Stock merchandise when needed
Operate cash register
Money handling
Bag groceries
Assist customers
Keep front area clean
Front Desk Clerk/Housekeeping
Extended Stay Hotels - Dallas, TX
April 2003 to August 2004
Conduct guest check in and out, Prepare online and telephone reservations. Prepare continental breakfast for the guest. Assist upper management with accounting. Handle cash and card payments. Work computer, copier, fax and printer. Answer multi telephone lines. Help clean up rooms after guests checkout.
Stocker/Cashier
Walmart - Plano, TX
February 2003 to November 2003
Stock products that arrive to store
Assist customers in the beauty department
Operate cash register
Money handling
Daycare Teacher
Christian Church Day Care - Dallas, TX
May 1998 to September 2000
My classroom consisted of infant children. My duties were to care for the infants, maintain a safe environment for them, feedings, diaper changes and on my own I sung lullabies to them as well. I assisted another teacher with her toddler class and my duties were the same as with my infants. Education
Associate's degree in Criminal Justice
Post University
September 2022 to Present
Associate's degree in Business Management
Steven Heneager
February 2009 to July 2012
High school or equivalent in High School
A Noble Private School - Dallas, TX
July 2010 to November 2010
Skills
• Security (10+ years)
• CCTV (10+ years)
• Customer Service (10+ years)
• Cash Handling (10+ years)
• Cash Register (10+ years)
• Cashier (10+ years)
• Supervising (10+ years)
• Trainer (10+ years)
• Accounting (5 years)
• Event Planning (10+ years)
• Event Coordination (10+ years)
• Janitoral (8 years)
• Mentoring (10+ years)
• Baker (10+ years)
• Cake/Cupcake Decorator (10+ years)
• Live Chat
• Business Management
• Payroll
• Accounts Payable
• Retail Management
• Management
• Laundry (10+ years)
• Hotel experience (10+ years)
• Writing skills
• Communication skills
• Computer skills
• Typing
• English
• Typing
• Cleaning
• Basic math
• Accounts Receivable
• Recruiting
• Store Management Experience
• Dietary department experience (10+ years)
• Cooking (10+ years)
• Management (10+ years)
• Dietary aide experience (8 years)
• Daycare (10+ years)
• Customer service (10+ years)
• Computer skills (10+ years)
• Microsoft Office (8 years)
• Office experience (10+ years)
• Mentoring (10+ years)
• Event planning (10+ years)
• Hotel experience (10+ years)
• Cleaning (10+ years)
• Cooking (10+ years)
• Gardening (6 years)
• Telecommunication (10+ years)
• Multi-line phone systems (10+ years)
• Call center (10+ years)
• Leadership
• Loss Prevention
• Merchandising
• Commercial Cleaning
• Microsoft Powerpoint
• Office Management
• Sales
• Research
Awards
Humanitarian Award
September 2016
Received a community Humanitarian Award
US Congress Honoree
November 2022
Presented an award and recognized by US Congress for my continuous work in the community. Best Community Server
March 2023
Presented an award for my work in the community.
Certifications and Licenses
Security Officer
November 2015 to December 2017
TABC
September 2015 to March 2017
Guard Card
Assessments
Security guard skills — Proficient
March 2022
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Work style: Reliability — Proficient
March 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Groups
Life Is Valuable Non- Profit Organization
March 2015 to Present
A non-profit organization that I started.
Community Mentoring
October 2017 to Present
Mentor young child, young adults and adults about life and more. Additional Information
I would love to start a career at a great company. A company where I can progress and climb the ladder of success. All I need is a chance to prove to the company that I am a great choice and a very hard worker.
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