Medical Assistant Front Desk
Resume:
Amy Hunt
West Palm Beach, FL *****
*.******@***.***
Dedicated and bilingual Medical Assistant with over 5 years of experience in both front and back-office operations within primary and urgent care settings. Adept at handling patient interactions, performing medical procedures, and managing administrative tasks. Seeking an overnight Medical Assistant position to leverage my skills in patient care and clinical support. Willing to relocate to: West Palm Beach, FL - Palm Beach Gardens, FL - Palm Beach, FL Authorized to work in the US for any employer
Work Experience
Front Desk MA
PRIMARY AND URGENT CARE CENTERS-West Palm Beach, FL December 2023 to Present
• Manage patient check-ins and check-outs, prior authorizations, referrals, and medical records.
• Perform insurance verifications, collect co-pays, and handle phone inquiries.
• Assist with back-office tasks including taking vitals, lab work, and preparing exam rooms. Front Desk/Medical Assistant
Primary Care Medical Office-West Palm Beach, FL
July 2022 to December 2023
Conduct patient check-ins and check-outs, handle prior authorizations and referrals, and manage medical records.
• Take patient vitals, perform lab tests, and assist the physician during exams.
• Clean and prepare exam rooms between patients.
Packaging
Zimvie-Palm Beach Gardens, FL
November 2021 to July 2022
Assemble components per blueprint specifications
Seasonal Package Handler
UPS-Riviera Beach, FL
November 2021 to January 2022
Sorting out / scanning packages and places them in the correct location stocking up delivery trucks in a timely manner
Remote Customer Service Representative
Teleperformance-West Palm Beach, FL
August 2020 to November 2021
• Resolved customer information and complaints
Cashier and Customer Service
Newks Eatery-West Palm Beach, FL
January 2020 to September 2020
Process payments from customers purchasing goods and services Medical Assistant Externship
Urgent Care-Palm Springs, FL
May 2020 to August 2020
collect, prepare and run simple laboratory tests and sterilize medical equipment. Also, assist the front desk with various administrative duties as requested. Front Desk Check Out
Wellignton Internal Medicine Group-Wellington, FL
October 2019 to March 2020
Responsible for greeting patients at check-out and offer them friendly and prompt assistance while coordinating the patients care. Also review the provider's orders to determine the necessary treatment plan.
Education
Associate's degree
Keiser University-West Palm Beach - West Palm Beach, FL Present
Diploma in Medical Assistant Technician
Florida Career College - West Palm Beach, FL
October 2019 to August 2020
Skills
• Bilingual (10+ years)
• Customer oriented (Less than 1 year)
• Quick learner (10+ years)
• Comfortable standing for long periods (10+ years)
• Host
• Busser
• Customer Service
• POS
• Server
• Sales
• Training
• Fast learner
• Retail
• Microsoft Word
• Call Center (1 year)
• Cash Handling
• Cleaning Experience (3 years)
• referrals (Less than 1 year)
• Medical Clearance (Less than 1 year)
• Security
• Spanish
• Experience with children
• Store Management Experience
• Cashiering
• EMR systems
• Medical office experience
• Insurance Verification
• Medical Records
• Phlebotomy
• Epic
• Experience Administering Injections
• Laboratory Experience
• Triage
• Front Desk
• Medical Scheduling
Languages
• Spanish - Fluent
Certifications and Licenses
MOS: Microsoft office word 2013
August 2015 to Present
MOS: Microsoft office powerpoint 2013
August 2015 to Present
CPR/AED
May 2019 to May 2022
Mobile expert
January 2019 to Present
Florida class D 40 hour
May 2019 to Present
For successful completion of the 40 hours of unarmed security officer training as prescribed by chapter 493
driver's license
Security Officer D
May 2019 to June 2021
HHA
May 2019 to May 2022
Certified health home aid
May 2020 to May 2022
CPR Certification
BLS Certification
Assessments
Call center customer service — Proficient
July 2021
Demonstrating customer service skills in a call center setting Full results: Proficient
Protecting patient privacy — Proficient
May 2022
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Available to start immediately
Contact this candidate