Clinical Services Director

Miscinda

Sinisgalli

AMBULATORY SERVICES DIRECTOR

***************@*****.*** 740-***-**** linkedin.com/in.MiscindaSinisgalli SKILLS

Outreach and Marketing Business Development and Project Management Multi-disciplinary Leadership Data and Root Cause Analysis Revenue Cycle, Provider Enrollment Primary Care, Dentistry, Podiatry and General Surgery Employee Engagement Patient/Client Experience Improvement Rural Health Clinic Regulatory Standards Grant Program Implementation and Deliverable Reporting EXPERIENCE

July 2018 to Present

Ambulatory Services Director, WVU Medicine Barnesville and Harrison Community Hospital Practice operations officer for all Primary Care and Specialty clinics within the ambulatory division. Reporting to the CEO and President, this role was responsible for maintaining oversight and direction relating to medical staff affairs, recruitment and retention of staff and providers, process improvement, strategic planning, budgetary development and compliance, and ambulatory quality. Milestones

* 2021 Successfully converted and obtained Rural Health Clinic designation of 3 Family Medicine Clinics

* 2022 Led EMR transition to Epic systems for 9 clinic departments

* 2022 Developed growth with Specialty service lines in Podiatry and General Surgery

* 2022 Appointed to the administration team for both critical access hospitals

* 2023/2024 Project Manager for expansion of Primary Care - Express Care services at two locations April 2016 – June 2018

Business Coordinator, McKenzie Management Dental Consulting Reporting to the CEO, primary functions of this role included communications transfer and operation of each program downline, proposal drafting, sales, curriculum content creation of customer service, recall retention, team bonding and building, revenue cycle management, start up Dental Practice and leadership, marketing and outreach, improving client experience. May 2009-February 2016

Center Manager and Marketing Director, Ohio Valley MRI/Louisville MRI Primary responsibilities of this role include recruitment and oversight of technical, administrative, and marketing teams, revenue cycle management, account receivable, fiscal reporting, outreach and business development, event management.

March 2002 – May 2009

Registered Medical Assistant/Clinic Coordinator, Private Practice Primary responsibilities of this role include billing and coding, payor precertification, clinical duties of outpatient primary care clinic.

EDUCATION

2000-2002

Medical Assisting and Health Administration, Diploma and Certification Program Western School of Health and Business

Monroeville, PA

REFERENCES

Harpreet Brar, MD 419-***-****

General Surgery, Barnesville and Harrison Community Hospital **********@*****.***

James Comerci, MD 304-***-****

Medical Director Harrison Community Hospital

*****.********@***********.***

Sunita Jayakumar, MD 201-***-****

Internal Medicine, Barnesville Hospital

********@*****.***

Melissa Rataiczak 304-***-****

Colleague/Formerly of McKenzie Management

Leila Caputo 740-***-****

Colleague/Formerly of Barnesville Hospital

*********@*****.***

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