Customer Service Shipping Clerk

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YG Elaine_Fierro

ELAINE FIERRO

Fillmore, CA 93015 @ 805-***-**** @ *****************@*****.***

Professional Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills,

excellent time management and problem-solving skills.

Skills

© Packing and Scanning © Product and Materials Sorting

© Verbal and Written Communication © Verbal Communication

© Pallet Building © Spanish Speaking,

© Shipment Preparation

Work History

Shipping Clerk, 07/2020 to Current

AMS Fulfillment - Valencia, CA

© Processed refunds and exchanges in accordance with company policy.

Unloaded, inspected and stored damaged and returned products.

Performed quality checks on finish products to verify compliance specifications and assign

appropriate quality grades.

Assembled products and components and made proactive adjustments to settings to produce work

within tight tolerances.

Boxed, labeled, and transported items to support assembly operations.

Performed visual and functional inspection of components to determine quality and identify

defects.

Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and

communicating variances to customers.

Utilized forklift or pallet truck to load, unload, transport and store goods.

Packed, secured, labeled and applied postage to materials to prepare items for shipment.

Customer Service Representative, 05/2017 to 08/2019

Circle K Corp - Ventura, CA

* Collected and returned unpurchased or returned items to correct shelf locations and arranged

displays to promote sales.

© Promoted superior experience by addressing customer concerns, demonstrating empathy, and

resolving problems swiftly.

© Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping

down surfaces.

® Collaborated with staff members to enhance customer service experience and exceed team goals

through effective client satisfaction rates.

Education

General Studies

Fillmore Senior High School - Fillmore, CA

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